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Top Questions

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

When can I take a tour of the center?

Tours are given each Wednesday at 10:00 a.m. There is a limit of four families per group.

We ask that you contact us to schedule a tour so that we can inform the security guards at the front desk. Please be sure to bring either your driver's license or passport so that you can be issued a visitor's badge.

What is your inclement weather policy?

In the event of inclement weather, please call Innovation Station at 571-272-2880. The recorded message will have the most up-to-date information about center closures and delayed openings.


Disruptions Before the Workday Begins

  • If the USPTO is CLOSED, then Innovation Station is closed.
  • If the USPTO is open under a DELAYED ARRIVAL policy, then Innovation Station will make every effort to open ONE HOUR before USPTO (taking into account road conditions, Metro delays, etc.).
  • If the USPTO is open under an UNSCHEDULED LEAVE policy, then Innovation Station management, in consultation with the USPTO board president, will decide whether to open the center.


    Disruptions After the Workday Begins

  • If the USPTO is closing under an EARLY DISMISSAL policy due to inclement weather, then Innovation Station will call parents to notify them that children must be picked up within one hour of notification.
  • If the USPTO is closing under an EARLY DISMISSAL policy due to administrative leave granted by the Agency, the Secretary of Commerce, or the President, then Innovation Station will close X number of hours earlier than the Center’s regular closing time of 6:00 p.m. For example, if the Under Secretary grants USPTO employees 2 hours of administrative leave on Christmas Eve, then Innovation Station will close at 4:00 p.m.

  • What are your hours of operation?

    Innovation Station is open from 7:00 a.m. to 6:00 p.m., Monday through Friday. The center is closed on federal holidays, and five additional days for staff professional development.

    How can I obtain information about tuition?

    Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

    What is NAEYC accreditation?

    The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

    Where can I learn more about other Bright Horizons locations?

    To find other locations, please visit www.brighthorizons.com/locator.

    Is part-time care available?

    USPTO Innovation Station does not offer part-time care.

    How do I get to your center via Metro?

    The U.S. Patent & Trademark Office campus is a short distance from the King Street metro (blue and yellow lines).

    From the King Street Metro:

  • When exiting the King Street metro station, turn right and walk up the hill.
  • You can either walk through the tunnel on your right, which will take you under Duke Street, or you can walk to the corner and cross Duke Street at the crosswalk.
  • Two large stone lions mark the entrance of the Carlyle Campus. We are the last building on the left, next to the building with the glass atrium.
  • After going through security, walk straight ahead through the double doors and turn right.

  • How do I get to your center?

    While street parking is available, it’s usually difficult to find a parking space in the vicinity. The following directions are to the East Parking Garage, where you can park for a fee. The entrance to the center, on your right after entering the garage, is located on the P3 level.


    From the Northern Virginia area:

  • Take I–495 South.
  • Exit on Telegraph Road North.
  • Continue going straight, then bear right to exit onto Duke Street East.
  • Stay in the right lane on Duke Street. Turn right onto Dulany Street.
  • Turn left onto Ballenger Street.
  • Turn right onto John Carlyle Street.
  • Turn right into the East Parking Garage.


    From DC:

  • Take the George Washington Parkway south towards Reagan National Airport.
  • The parkway turns into Washington Street.
  • Turn right on Duke Street.
  • Turn left on John Carlyle Street.
  • Turn right at the stop sign and go into the traffic circle.
  • In the traffic circle, take the second right to continue on John Carlyle Street.
  • Proceed through the stop sign.
  • Turn right into the East Parking Garage.

  • I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

    We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

    What if I’d like to enroll but the center doesn’t have space available?

    We suggest you register with Bright Horizons.  You can select up to 3 locations to be registered at, including the center you are most interested in.  By registering, you are confirming your strong interest in all 3 centers.  We will add you to our wait list and you will be offered a space as soon as one becomes available.  While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in.  In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference.  Our goal is to accommodate families as soon as space allows.  During the entire process, we will keep in touch with you regarding your status.

    Can I visit my child at the center anytime I’d like to?

    Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

    Are meals provided at the center?

    Yes. Breakfast, lunch, and an afternoon snack, served with juice and/or milk, is provided daily and is catered by The Good Food Company.

    What is Bright Horizons' process on checking the background of their employees?

    Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

    Does Innovation Station offer a summer program?

    Yes! Innovation Station is open year-round and we offer a fun and enriching summer camp experience which includes:

    • Action-packed program that’s both fun and educational
    • Age-appropriate, engaging investigative topics that incorporate children’s interests
    • Virtual field trips & special guests, and daily fitness activities
    • Health, safety, and security policies that meet or exceed local, state, and national standards

    Contact us to learn more. Space is limited and early registration is encouraged!

    Are you allowing prospective parents to visit centers?

    Yes! Prospective parents can schedule a center visit by completing our Tuitions and Openings form from our center website. 

    How is Bright Horizons ensuring the health and safety of families and staff at our centers?

    At all of our centers, rigorous health and safety practices are a foundation of the way we care for children. These include:

    • An illness and daily health check policy that strives to mitigate the spread of illnesses
    • Frequent cleaning and disinfecting of high-touch surfaces and toys; frequent laundering of soft items 
    • Regular maintenance of the center, equipment, and supplies, updating and replacing items as needed 
    • Secure entrances to all centers 
    • Strict handwashing and sanitary policies to prevent the spread of illnesses 
    • Curriculum that emphasizes healthy practices for children 

    Strict safety and security procedures are designed to keep our families and staff protected. 

    What are the educational goals of Bright Horizons?

    During your search for the perfect child care partner, this is among the most important questions you can ask.  For over 30 years, we’ve been a company that is guided by our HEART Principles and an unerring belief in putting children first. 

    At Bright Horizons, we know that childhood is a treasured time. We believe it is our responsibility to provide environments and experiences that capture the joys of childhood, nurture each child’s individual growth and development, and pave the way for success in school and life. We promise to:

    • Nurture and care for the whole child
    • Craft and integrated curriculum based on expert research
    • Support and develop each teacher
    • Implement an emergent, inquiry-based approach to learning
    • Cultivate curiosity and creativity through projects, exploration, and play
    • Encourage children to be confident experimenters and problem solvers
    • Build an inclusive and respectful community
    • Create joyful places for childhood

    Can children with special needs enroll in a Bright Horizons center?

    Yes! Bright Horizons strives to and has successfully accommodated a wide range of special needs and individual differences in our group programs.  We believe in inclusive programs that attempt to meet the needs of a wide range of children and which focus on each child’s strengths. We support a collaborative team approach – the teacher, director, specialists, and parents. The team will work closely together to try to maximize each child’s opportunities for learning, growth, and development, and to attempt to eliminate any barriers or safety issues which a group program may present.

    Does Bright Horizons perform background checks on its employees?

    The safety of the children in our care is our highest concern.  Bright Horizons maintains stringent hiring practices and conducts criminal background checks on all teachers and caregivers in our centers. This check includes a criminal record search and a cross-reference check to determine prior convictions or other records of criminal activity that would call into question an employee’s’ suitability to care for children. Additional elements of our required background checks include verification through the Office of Foreign Asset Control and Sexual Offender Database Search. The frequency for updating criminal background checks for employees depends on state or other center-specific requirements.

    What is The World At Their Fingertips?

    Our research-based World at Their Fingertips® curriculum meets children where they are developmentally, with Signature Practices that build confidence and excitement about learning at every age and stage. In every classroom, our goal is to help children do more than learn; it’s to cultivate the joy of learning. And our emergent approach — teaching skills by leveraging a child’s own interests — enables teachers to tailor activities and projects for the specific talents and needs of each child in the class. Learn more about our specialized programs for babies, toddlers and preschool children, and how we prepare children for school and life beyond

    Are all staff trained in CPR and First Aid?

    All Bright Horizons center staff are trained in CPR and first aid.  Once an employee is hired, they are required to fulfill 16 hours of training through our new employee orientation. This training takes place over a two-day period, where the employee spends time observing each age group in the center. Teachers must successfully complete first aid and CPR training, in addition to local licensing and/or Department of Health requirements (e.g., food handler safety card.)

    I'm interested in applying for a job at this center. Is there someone I can contact?

    Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com

    Where can I learn more about other Bright Horizons locations?

    We have many centers across the US, and each center reflects the unique personality of its leadership and community. To find the best fit for you and your family find a child care center near you.

    I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

    We encourage any family interested in center information, regular updates, and invitations to the many events we are planning, to contact us.

    What is NAEYC accreditation?

    The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

    What if I’d like to enroll but the center doesn’t have space available?

    Finding the right daycare and early education solution can be a lengthy process. Our best recommendation is to start early! Even if your preferred Bright Horizons center doesn’t currently have space available, we still recommend registration for your first choice center.  At Bright Horizons, you can register at up to three locations. Once registered, we will add you to our wait list and you will be offered a space as soon as one is available. For many families on a wait list, Bright Horizons offers the ability to enroll at a nearby center on a temporary basis, or until your first choice center becomes available. If you’d like further advice on how to find the best preschool for your family, take a listen to our webinar on finding a quality preschool program.