Find an Answer to Your Question

Do you provide transportation for your school age before-and - after school program?

We are pleased to offer transportation to and from Englehard, Bloom, Hawthorne, St. Matthews, and Wheatley elementary schools, plus some magnet schools.  Contact us at (502) 584-0716 to learn more about our school age program and how to arrange transportation for your child.  

Where should I park?

Entrance to our center can be obtained by accessing the 5th Street Parking garage located between Broadway and Chestnut.  Upon arrival, make an immediate right and follow the signs for Bright Horizons.  Several spaces have been reserved for families and visitors and parking is free for thirty minutes.

What other enrichments does your center provide?

We partner with Soccer Shots in order to promote health and wellness and to cultivate strong social emotional skills for young children.  Soccer Shots visits us weekly to provide team buidling experiences through soccer lessons.  Bright Horizons at Louisville also provides daily STEM activities, Movement Matters, Garden Works, Handwriting Without Tears, Everyday Math, and Sign Language.

Can you please give me directions to the center?

Bright Horizons at Louisville is in the heart of Downtown Louisville. Our address is 632 S. 4th St, in Theatre Square. From Broadway turn right on 5th Street and continue to you see the PARC sign. Turn right and head straight into the garage. Turn right upon entry and follow the Bright Horizons signs to the back of the garage. Reserved parking spaces are available for your convenience.  

We offer free parking in the attached 5th Street parking garage if your visit is under 30min. This free 30 minute parking also covers everyday drop-off/pick-up for enrolled families. You may also pay to park at a meter.

What ages does Bright Horizons at Louisville serve?

Bright Horizons at Louisville offers early education and preschool programs for children beginning at six weeks of age in our infant program through to five year olds in our private preschool and kindergarten prep programs.  We also offer a before- and -after school program, school days out, and summer camps for elementary-aged children up to 12 years old.

Are meals provided at the center?

Once children are eating table food, the center provides a nutritious breakfast, lunch and afternoon snack.  All meals are prepared by our center cook, Ursula.  Infants' food will be provided by the family until they ready to eat from the center's menu.  We work with individual families of children with food allergies to accommodate specific needs.

How can I obtain information about tuition?

Tuition rates are established in alignment with comparable, high-quality child care centers in the surrounding area.  When establishing these rates, Bright Horizons at Downtown Louisville works hard to balance tuition rates with the need to deliver the highest quality care possible.  Our tuition rates take into account the following factors:

• Lower classroom ratios and smaller group sizes
• Professional training, management, and support for teachers
• Ample equipment and resources for children and families
• Any special programs at the center that are included in tuition such as meals, yoga or music

Actual monthly tuition will vary by family depending on the number of days per week the child(ren) will be in the center, the program in which they’ll be enrolled – Infant, Toddlers, Preschool , selected enrichments, etc. To find out more information about the specific tuition rate that will meet your family’s needs and schedule, please contact the center directly at (502) 584-0716.
 

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character.

Preparation for Success in Life

• Approaching life as an invitation to learn
• Becoming a confident and competent lifelong learner
• Becoming a confident and competent user of technology
• Developing emotional intelligence: personal power and social skills

Preparation for Academic Excellence

• Developing the social and cognitive skills necessary for school success
• Achieving excellence in language and literacy
• Developing an engaged, reflective, inquisitive mind and appreciation of science
• Achieving excellence in logical/mathematical understanding

A Rich and Rewarding Childhood

• Happy days
• Wonderful relationships
• A World of experience

Who should I contact about enrolling my child at the Center?

If you have enrollment questions our would like to schedule a tour of the center, please contact Airin Roby or Deanna Burns at (502) 584-0716. Or you can email the center directly at prokids@brighthorizons.com.

Will my child be prepared for kindergarten?

Yes! Each Bright Horizons center uses The World at Their Fingertips: Education for Bright Horizons, our specially-designed curriculum that creates developmentally, culturally, and individually appropriate learning environments in which your child can learn and prepare for academic success. The World at Their Fingertips is designed to teach children to think for themselves, solve problems, communicate, work with others and gain an increasing understanding of how the world works. Recent studies have shown that children who have attended Bright Horizons centers are extremely well-prepared for school.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

Is part-time care available?

Bright Horizons at Louisville offers a 2 or 3 day option.  Part time days are depending upon availability, but we do try our best to accommodate individual family needs.

Where can I learn more about other Bright Horizons locations?

To find other locations, please visit www.brighthorizons.com/locator.

Are you allowing prospective parents to visit centers?

Yes! Prospective parents can schedule a center visit by completing our Tuitions and Openings form from our center website. 

How is Bright Horizons ensuring the health and safety of families and staff at our centers?

At all of our centers, rigorous health and safety practices are a foundation of the way we care for children. These include:

• An illness and daily health check policy that strives to mitigate the spread of illnesses
• Frequent cleaning and disinfecting of high-touch surfaces and toys; frequent laundering of soft items 
• Regular maintenance of the center, equipment, and supplies, updating and replacing items as needed 
• Secure entrances to all centers 
• Strict handwashing and sanitary policies to prevent the spread of illnesses 
• Curriculum that emphasizes healthy practices for children 

Strict safety and security procedures are designed to keep our families and staff protected. 

What are the educational goals of Bright Horizons?

During your search for the perfect child care partner, this is among the most important questions you can ask.  For over 30 years, we’ve been a company that is guided by our HEART Principles and an unerring belief in putting children first. 

At Bright Horizons, we know that childhood is a treasured time. We believe it is our responsibility to provide environments and experiences that capture the joys of childhood, nurture each child’s individual growth and development, and pave the way for success in school and life. We promise to:

• Nurture and care for the whole child
• Craft and integrated curriculum based on expert research
• Support and develop each teacher
• Implement an emergent, inquiry-based approach to learning
• Cultivate curiosity and creativity through projects, exploration, and play
• Encourage children to be confident experimenters and problem solvers
• Build an inclusive and respectful community
• Create joyful places for childhood

Can children with special needs enroll in a Bright Horizons center?

Yes! Bright Horizons strives to and has successfully accommodated a wide range of special needs and individual differences in our group programs.  We believe in inclusive programs that attempt to meet the needs of a wide range of children and which focus on each child’s strengths. We support a collaborative team approach – the teacher, director, specialists, and parents. The team will work closely together to try to maximize each child’s opportunities for learning, growth, and development, and to attempt to eliminate any barriers or safety issues which a group program may present.

Does Bright Horizons perform background checks on its employees?

The safety of the children in our care is our highest concern.  Bright Horizons maintains stringent hiring practices and conducts criminal background checks on all teachers and caregivers in our centers. This check includes a criminal record search and a cross-reference check to determine prior convictions or other records of criminal activity that would call into question an employee’s’ suitability to care for children. Additional elements of our required background checks include verification through the Office of Foreign Asset Control and Sexual Offender Database Search. The frequency for updating criminal background checks for employees depends on state or other center-specific requirements.

What is The World At Their Fingertips?

Our research-based World at Their Fingertips® curriculum meets children where they are developmentally, with Signature Practices that build confidence and excitement about learning at every age and stage. In every classroom, our goal is to help children do more than learn; it’s to cultivate the joy of learning. And our emergent approach — teaching skills by leveraging a child’s own interests — enables teachers to tailor activities and projects for the specific talents and needs of each child in the class. Learn more about our specialized programs for babies, toddlers and preschool children, and how we prepare children for school and life beyond. 

Are all staff trained in CPR and First Aid?

All Bright Horizons center staff are trained in CPR and first aid.  Once an employee is hired, they are required to fulfill 16 hours of training through our new employee orientation. This training takes place over a two-day period, where the employee spends time observing each age group in the center. Teachers must successfully complete first aid and CPR training, in addition to local licensing and/or Department of Health requirements (e.g., food handler safety card.)

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com. 

Where can I learn more about other Bright Horizons locations?

We have many centers across the US, and each center reflects the unique personality of its leadership and community. To find the best fit for you and your family find a child care center near you.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates, and invitations to the many events we are planning, to contact us.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What if I’d like to enroll but the center doesn’t have space available?

Finding the right daycare and early education solution can be a lengthy process. Our best recommendation is to start early! Even if your preferred Bright Horizons center doesn’t currently have space available, we still recommend registration for your first choice center.  At Bright Horizons, you can register at up to three locations. Once registered, we will add you to our wait list and you will be offered a space as soon as one is available. For many families on a wait list, Bright Horizons offers the ability to enroll at a nearby center on a temporary basis, or until your first choice center becomes available. If you’d like further advice on how to find the best preschool for your family, take a listen to our webinar on finding a quality preschool program.