Find an Answer to Your Question

I'm interested in enrolling at Pine Cone Children's Center. How can I fill out a waitlist application?

Waitlist applications can be found on the On-Site Early Childhood Education Programs page. 

Where is Pine Cone Children's Center (PCCC) located?

Pine Cone Children's Center will be located at 900 Barron Avenue, Redwood City, CA 94063. It is located across from the Barron Garage, off Bay Road at the Stanford Redwood City Campus. 

When will Pine Cone Children's Center open?

Construction began winter 2018. Pine Cone Children's Center is expected to open fall 2019, contingent upon receipt of an operating license from the state licensor.

What are the hours of operation?

The center will be open Monday through Friday from 8:00 a.m. to 5:30 p.m. Closure days will align with the Stanford University calendar

How can I obtain information about tuition?

Tuition varies by schedule and individual classroom. To find out more information about tuition, please visit our tuition webpage.

Are you conducting health screening for those who are entering the center?

Yes, all employees, parents and children will have to pass a daily health screening. The health screening includes a temperature check and a series of COVID-19 related questions that pertain to the individual and their households.

Are all staff required to wear face coverings and gloves during the day?

All employees will be in face coverings while working. Those conducting health screenings will wear gloves while conducting the screenings. Those undertaking disinfection activities will be wearing gloves while disinfecting. Teachers will wear gloves for activities that they wore gloves for in the past; diaper changing and bathroom help, wiping noses, first aid and cleaning. They also wear gloves for preparing and serving food. They will not be required to wear gloves all day.

Are children required or allowed to wear masks or face coverings while at the center?

Where mandated by local state authorities children do wear face coverings or masks. In other locations Bright Horizons does not require the use of masks for children, however, at a parent’s discretion, children ages 2 older are permitted to wear face coverings while in our center. Teachers will work with these children to become comfortable putting on, wearing, and taking off their face coverings. For more information about our center’s policy, please contact us.

Are you allowing prospective parents to visit centers?

Prospective parents are being encouraged to visit via a virtual meeting with the center director.

Does Bright Horizons perform background checks on its employees?

The safety of the children in our care is our highest concern.  Bright Horizons maintains stringent hiring practices and conducts criminal background checks on all teachers and caregivers in our centers. This check includes a criminal record search and a cross-reference check to determine prior convictions or other records of criminal activity that would call into question an employee’s’ suitability to care for children. Additional elements of our required background checks include verification through the Office of Foreign Asset Control and Sexual Offender Database Search. The frequency for updating criminal background checks for employees depends on state or other center-specific requirements.

What is The World At Their Fingertips?

Our research-based World at Their Fingertips® curriculum meets children where they are developmentally, with Signature Practices that build confidence and excitement about learning at every age and stage. In every classroom, our goal is to help children do more than learn; it’s to cultivate the joy of learning. And our emergent approach — teaching skills by leveraging a child’s own interests — enables teachers to tailor activities and projects for the specific talents and needs of each child in the class. Learn more about our specialized programs for babies, toddlers and preschool children, and how we prepare children for school and life beyond

Are all staff trained in CPR and First Aid?

All Bright Horizons center staff are trained in CPR and first aid.  Once an employee is hired, they are required to fulfill 16 hours of training through our new employee orientation. This training takes place over a two-day period, where the employee spends time observing each age group in the center. Teachers must successfully complete first aid and CPR training, in addition to local licensing and/or Department of Health requirements (e.g., food handler safety card.)

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely!  Named one of Fortune Magazine’s 100 Best Companies to Work For  20 times, we are proud of the environment we create for our educators.  We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program.  For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at www.brighthorizons.com/careers . 

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.