Find an Answer to Your Question

Will my child be prepared for Kindergarten?

Yes! Each Bright Horizons center uses The World at Their Fingertips: Education for Bright Horizons, our specially-designed Curriculum that creates developmentally, culturally, and individually Appropriate learning environments in which your child can learn and prepare for academic success. The World at Their Fingertips is designed to teach children to think for themselves, solve problems, communicate, work with others and gain an increasing understanding of how the world works. Recent studies have shown that children who have attended Bright Horizons centers are extremely well-prepared for school.

What is the purpose of the registration form and fee?

Once you have decided to enroll your child in a Bright Horizons center, you will complete a registration form online and pay the applicable registration fee. The registration fee is used to cover the cost of adminstrative fees associated with the registration process. Upon receipt of the registration form, your family’s name will be placed on our wait list.

What areas do you serve?

We serve Apex, Cary, Raleigh, Holly Springs, Fuquay and all other surrounding areas in Wake County.

I heard your building was renovated.

Yes. Our building opened in 1997, so it was time for an update.  We freshened up with new paint, carpet, furniture, cubbies, cabinetry and all new classroom educational supplies.  We also added a new Art Studio, Growing Reader's Library, STEM lab and Smartboard.

What is your inclement weather policy?

In the event of inclement weather, Bright Horizons at Apex will make every effort to remain open to serve our families. If the center is forced to close during the day, we will contact each family. Please make sure we have your current emergency numbers. Families may call the center voicemail to hear any updates about the center opening or closing at 919-363-4556.

How do you incorporate Parent Partnerships?

Our center offers several opportunities for parent involvement as Bright Horizons places a high emphasis on parent partnerships. We offer virtual parent partnership meetings every month. We also encourage parents to join us at center events like Curriculum Night where parents can really learn about our curriculum and meet the teachers in the upcoming programs. We also hold other family events such as Triangle Truck Day & International Holiday Festival, Fall Festival, Parents Night Out, and more where families throughout the center can socialize and intermingle with all the families that make up Bright Horizons at Apex. 

Do you offer part-time schedules?

Yes, we offer two different part-time options to serve family's scheduling needs. We offer a 3 day (Monday/Wednesday/Friday) or 2 day a week schedule (Tuesday/Thursday). Part-time options are offered based on availability.

Is there a playground on-site?

Yes. The center has individual playgrounds for our infant, toddler, Early Preschool, Preschool, and Kindergarten Prep programs. Our beautiful playgrounds allow children to explore different levels, textures, and natural environments. We have recently added a loose parts section to our Preschool and Kindergarten Prep playgrounds.  

Are you allowing prospective parents to visit centers?

Yes! Prospective parents can schedule a center visit by completing our Tuitions and Openings form from our center website. 

How is Bright Horizons ensuring the health and safety of families and staff at our centers?

At all of our centers, rigorous health and safety practices are a foundation of the way we care for children. These include:

• An illness and daily health check policy that strives to mitigate the spread of illnesses
• Frequent cleaning and disinfecting of high-touch surfaces and toys; frequent laundering of soft items 
• Regular maintenance of the center, equipment, and supplies, updating and replacing items as needed 
• Secure entrances to all centers 
• Strict handwashing and sanitary policies to prevent the spread of illnesses 
• Curriculum that emphasizes healthy practices for children 

Strict safety and security procedures are designed to keep our families and staff protected. 

What are the educational goals of Bright Horizons?

During your search for the perfect child care partner, this is among the most important questions you can ask.  For over 30 years, we’ve been a company that is guided by our HEART Principles and an unerring belief in putting children first. 

At Bright Horizons, we know that childhood is a treasured time. We believe it is our responsibility to provide environments and experiences that capture the joys of childhood, nurture each child’s individual growth and development, and pave the way for success in school and life. We promise to:

• Nurture and care for the whole child
• Craft and integrated curriculum based on expert research
• Support and develop each teacher
• Implement an emergent, inquiry-based approach to learning
• Cultivate curiosity and creativity through projects, exploration, and play
• Encourage children to be confident experimenters and problem solvers
• Build an inclusive and respectful community
• Create joyful places for childhood

Can children with special needs enroll in a Bright Horizons center?

Yes! Bright Horizons strives to and has successfully accommodated a wide range of special needs and individual differences in our group programs.  We believe in inclusive programs that attempt to meet the needs of a wide range of children and which focus on each child’s strengths. We support a collaborative team approach – the teacher, director, specialists, and parents. The team will work closely together to try to maximize each child’s opportunities for learning, growth, and development, and to attempt to eliminate any barriers or safety issues which a group program may present.

Does Bright Horizons perform background checks on its employees?

The safety of the children in our care is our highest concern.  Bright Horizons maintains stringent hiring practices and conducts criminal background checks on all teachers and caregivers in our centers. This check includes a criminal record search and a cross-reference check to determine prior convictions or other records of criminal activity that would call into question an employee’s’ suitability to care for children. Additional elements of our required background checks include verification through the Office of Foreign Asset Control and Sexual Offender Database Search. The frequency for updating criminal background checks for employees depends on state or other center-specific requirements.

What is The World At Their Fingertips?

Our research-based World at Their Fingertips® curriculum meets children where they are developmentally, with Signature Practices that build confidence and excitement about learning at every age and stage. In every classroom, our goal is to help children do more than learn; it’s to cultivate the joy of learning. And our emergent approach — teaching skills by leveraging a child’s own interests — enables teachers to tailor activities and projects for the specific talents and needs of each child in the class. Learn more about our specialized programs for babies, toddlers and preschool children, and how we prepare children for school and life beyond. 

Are all staff trained in CPR and First Aid?

All Bright Horizons center staff are trained in CPR and first aid.  Once an employee is hired, they are required to fulfill 16 hours of training through our new employee orientation. This training takes place over a two-day period, where the employee spends time observing each age group in the center. Teachers must successfully complete first aid and CPR training, in addition to local licensing and/or Department of Health requirements (e.g., food handler safety card.)

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely!  Named one of Fortune Magazine’s 100 Best Companies to Work For  20 times, we are proud of the environment we create for our educators.  We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program.  For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at www.brighthorizons.com/careers . 

Where can I learn more about other Bright Horizons locations?

We have many centers across the US, and each center reflects the unique personality of its leadership and community.  To find the best fit for you and your family find a child care center near you.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates, and invitations to the many events we are planning, to contact us.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What if I’d like to enroll but the center doesn’t have space available?

Finding the right daycare and early education solution can be a lengthy process. Our best recommendation is to start early! Even if your preferred Bright Horizons center doesn’t currently have space available, we still recommend registration for your first choice center.  At Bright Horizons, you can register at up to three locations. Once registered, we will add you to our wait list and you will be offered a space as soon as one is available. For many families on a wait list, Bright Horizons offers the ability to enroll at a nearby center on a temporary basis, or until your first choice center becomes available. If you’d like further advice on how to find the best preschool for your family, take a listen to our webinar on finding a quality preschool program.