Find an Answer to Your Question

How can I obtain information about tuition?

You can find the current weekly tuition rates for each classroom/age group under For Our Parents.

Is this center able to accommodate children with special needs?

Bright Horizons will make an individualized assessment about whether we can meet the special needs of children and their families. We will make reasonable accommodations with the goal to integrate the child into the program and to give families full access to and participation in our program to the extent feasible.

What is the tuition assistance application process for this center?

To initiate the process, complete the CDC Tuition Assistance Application found under For Our Parents. After attaching the required documentation, fax  paperwork to Reneé Caldwell at 615 220.8835 or email her at rcaldwell@brighthorizons.com.  Please no pictures of documents from smartphones.

If you have questions regarding the USAA CDC Tuition Assistance Program, email is the preferred method of contact or you can contact her at 615.473.1995.

Is part-time care available?

Part-time care is available. We offer a 2-day, 3-day, and full-time rate. 4 days and 5 days are considered full time. 

Is an ID badge required while I am at the center?

All adults must visibly display their ID badges while at the Child Development Center and use their ID at all times to access the Child Development Center (no piggybacking is allowed). It is the employees' responsibility to report any inappropriate badge use. To obtain a non-USAA employee badge for a spouse or someone designated for pick up, USAA employee/sponsor must sign a Responsibilities Statement form provided at the Child Development Center and receive instructions from Bright Horizons.

What are your standards for staff-to-child ratios?

We follow the ratios recommended by The National Association for the Education of Young Children (NAEYC) as stated below:

Infants 1:4
Toddlers and Twos 1:6
Preschool and KP 1:10

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character. Preparation for Success in Life

• Approaching life as an invitation to learn
  
• Becoming a confident and competent lifelong learner
  
• Becoming a confident and competent user of technology
  
• Developing emotional intelligence: personal power and social skills

• Developing the social and cognitive skills necessary for school success
  
• Achieving excellence in language and literacy
  
• Developing an engaged, reflective, inquisitive mind and appreciation of science
  
• Achieving excellence in logical/mathematical understanding

• Happy days
  
• Wonderful relationships
  
• A World of experience

Does Bright Horizons offer discounts to military families?

Tuition assistance for eligible military families is available at participating Bright Horizons’ centers when on-base care is not available. You can find more information and a map of participating centers here.