Find an Answer to Your Question

How do you discipline?

Primarily, we use language and redirection to help children problem solve and make choices.
Younger children often just need to be engaged in a different activity when they are struggling with their choices.
Children also need to be taught the sense in the rule, example; 'We must use gentle touches so that we don't hurt our friends.'
We strive always to teach children that their words have power and meaning, by modeling the words they can use when they are angry or need help.
Generally, if the environment is busy and engaging, and ratios are good, we find we have less over all discipline problems.

Can you please give me directions to the center?

Take the 101 South in Tempe to Elliot Road.  Turn right onto Elliot, then take the next left onto River Parkway.  This is the entrance to the ASU Research Park.  We are the second building on the left. 

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Are meals provided at the center?

Morning snack, lunch, and evening snack are provided.  Meals are nutritious and kid friendly!

What sets Bright Horizons apart from most child care programs in the community?

Bright Horizons follows national criteria for quality. For example, our child to teacher ratio is lower than the ratio reccommended by the state.
Daily interactions with children and documentation of learning are an intrigal part of our program.
Consistancy of care for children. They are with their own primary care givers and their own class members for the largest portion of the day with combining only taking place in the earliest and latest part of the day.
More education amoung our care givers with support needed to continue to grow themselves. A full benefit package, that along with school tuition reinbursement includes health, 401k, Life, vacation, and others.

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character. Preparation for Success in Life

• Approaching life as an invitation to learn
  
• Becoming a confident and competent lifelong learner
  
• Becoming a confident and competent user of technology
  
• Developing emotional intelligence: personal power and social skills

• Developing the social and cognitive skills necessary for school success
  
• Achieving excellence in language and literacy
  
• Developing an engaged, reflective, inquisitive mind and appreciation of science
  
• Achieving excellence in logical/mathematical understanding

• Happy days
  
• Wonderful relationships
  
• A World of experience

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

How can I obtain information about tuition?

Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

Is part-time care available?

Part-time care is available for children over two years of age.  The center is open five days per week from 7am to 6pm.  Families can choose to come two days, three days, or all five days.

How do you handle sick children?

We do recongnize that children in group care are, in the begining, more suseptible to illness.
To lessen the opportunity for communicable disease we have a policy that gives specific criteria for sending children home. It also outlines the rules for being allowed back into the center. This policy allows for tolorance of symptoms like teething, and other noncontagious illness.
We insist on good handwashing of adults and children and sanatize toys and surfaces often throughout each day.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons.  You can select up to 3 locations to be registered at, including the center you are most interested in.  By registering, you are confirming your strong interest in all 3 centers.  We will add you to our wait list and you will be offered a space as soon as one becomes available.  While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2^nd or 3^rd choice temporarily until space becomes available at the center they are most interested in.  In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference.  Our goal is to accommodate families as soon as space allows.  During the entire process, we will keep in touch with you regarding your status.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

Where can I learn more about other Bright Horizons locations?

To find other locations, please visit www.brighthorizons.com/locator.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Does Bright Horizons offer discounts to military families?

Tuition assistance is available for eligible military families when on-base care is not available at participating Bright Horizon’s centers. You can find more information, and map of participating centers here.