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Top Questions

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search, a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy. You are encouraged to visit your child anytime.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

Where can I learn more about other Bright Horizons locations?

To learn about our other locations, please find a child care center near you.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.

Where can I learn more about other Bright Horizons locations?

To find other locations, please visit www.brighthorizons.com/locator.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

What do I need to turn in to Enroll my child?

Under  the "Documents" section, you will find all the necessary forms for your child to attend EDS once your Enrollment Application and fee have been accepted.


Please complete and sign all forms, then mail or email them back to your campus UPS Box to be delivered prior to August 15, 2009.  Please contact your center director with any questions or concerns.

REQUIRED FORMS:
Physician's Report
Child's Allergy Information
Consent for Emergency Treatment
Medication Administration Authorization
Child Information Form
Authorization & Consent/Child Release

Identification & Emergency Information
Parent's Rights
Personal Rights

Acknowedgments for:
Photo, Enrichment, and Walks

How can I obtain information about tuition?

Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

Tell me more about EDS

 

 Frequently Asked Questions


· When and how do I register my child for E.D.S.? Registration materials are mailed out each year in May to all children currently enrolled with E.D.S. and to all families who have registered with the Mill Valley School District to attend Old Mill, Tam Valley, Strawberry Point, Park and Edna Maguire School. When you receive the registration form, mail back or deliver to your E.D.S. center as soon as possible because the programs fill up very quickly. The schedule that you indicate on your registration forms will be to your child’s E.D.S. schedule beginning in the months of August and September.


· Can I change my child’s E.D.S. schedule during the school year? Yes. Schedules are set on a monthly basis. If you want to change your schedule for an upcoming month, a schedule change form can be completed at the center. The change form is to be turned in by the 12th of the month prior to the month that the change is desired. If there is not space on the days that you are requesting, your child’s name will be placed on a wait list for those days.


· What are the space limitations and how does the waitlist work? The E.D.S. programs fill up quickly. Our space limitations are based upon the state-regulated teacher-child ratios and by the licensed capacities of our centers. If your registration form is received after the program reaches state-licensed capacity, your child’s name will be placed on a waitlist in the order it was received. If you are on the waitlist, the site director will send you confirmation of your child’s schedule along with a waitlist letter. If a space becomes available, your site director will contact you right away. We work very hard to try and accommodate everyone and move people from the waitlist as fast as we can.


· Who do I call with questions? You can call the E.D.S. center that your child will be attending directly until the last day of school. After the last day and throughout the summer, you can call your center phone number and leave a voicemail. A director will return your call as soon as possible. All directors will be back at their centers one week before school opens for the fall.


· How much does E.D.S. cost and how do I pay? The E.D.S. rate sheet with all fees and schedules for the school year will be included with the registration form sent to your home address in May. You can check the current fee schedule to get an idea of the range of fees. E.D.S. tuition is billed on a monthly basis, and statements are available on site by the 12th of the month. As a non-profit, E.D.S. is not part of the Mill Valley School District and is supported independently through parent fees and fundraising.


· Is E.D.S. open on days that the elementary schools are closed? Yes, with the exception of legal holidays, E.D.S. remains open full days when the schools are closed. If it is a School Closure of just one or two days a special sign up sheet will be posted at the campus. When school is closed for a full week or more, the E.D.S. monthly tuition will be prorated and a sign up sheet for the holidays will made available at your center, and a separate tuition will be due. If there is not sufficient enrollment at a campus, the programs may be combined at another campus. If this happens you will be notified in advance.


· Do you have a drop-in option? Yes, drop-in care is available. All drop-in’s must be enrolled in E.D.S. prior to attending. The per-visit fee of $30.00 covers a 3 ½ hour afternoon visit to E.D.S. or three before-school visits. There is no hourly drop-in. Drop-in is always dependent upon space availability. Requests for drop-in care should be made at least 24 hours in advance, and drop-in fees are due on the day of the visit..


· Do I need to call E.D.S. on days that my child is sick and/or will not attend? Yes. We expect your child to attend E.D.S. on the days that they are regularly scheduled for unless we hear from a parent. Please always let us know when plans change so that we know your child is safe and we can allow drop-in space for other children.


· Are there other forms to complete after I send in my registration form? After your registration form is received by E.D.S, you will receive a packet of enrollment forms including a confirmation statement for the months of August/September and a Bright Horizons Family Guide. Please review all materials thoroughly and return all completed forms promptly. All forms must be in prior to your child attending E.D.S. 

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

Policy: Schedule Requests & Drop-ins Policy:

SCHEDULE CHANGE NOTIFICATION POLICY



In order for MDS/EDS to accommodate schedule change requests fairly and accurately, please submit all requests in writing on a SCHEDULE CHANGE REQUEST FORM, available though the office at your campus. This form may be used for:



A REQUEST TO ADD DAYS


A REQUEST TO DROP DAYS


A REQUEST TO CHANGE DAYS


A REQUEST TO CHANGE HOURS



The form must be submitted to the center office on or before the 12th of the month for changes that you wish to take effect the following month. For example, to make a change beginning January 1st, we would need to receive the SCHEDULE CHANGE REQUEST FORM by December 12th. Please keep in mind that while we will try to accommodate your needs by the following month, requests to change or add days may take longer depending on space availability. The request form will put you on a waiting list for the schedule you want in the order of the date that the form was received. Please remember that a schedule change is not effective until you have received a confirmation specifying the effective date of the change.  Thank you!



EDS DROP-IN AND EXTRA HOURS POLICY



Parents sometimes need additional care than what they have scheduled for their child at EDS. If a child comes on a day that they do not normally attend, this is considered a “drop-in” visit. Attendance during an extra block of time on a normally scheduled day is considered “extra hours”.



Drop-in and extra hours care is on a space-available basis only, before and after school. We request that you schedule additional care by speaking with the director no later than 24 hours in advance. This is to allow the center to maintain safe teacher-child ratios.



We understand that emergencies do happen, and in the case that something urgent occurs and you need care, we will do whatever we can to accommodate your needs.


Drop-in and extra hours are purchased on the day of the visit. Each afternoon visit costs $35.00 for up to 3 ½ hours. Any visit over 3 ½ hours is an additional charge of $35.00 also due on that day. $35.00 will purchase a total of two before school visits, which may or may not be consecutive.



If you have any questions, do not hesitate to contact your EDS director.

Policy: Late Pickups

MARIN DAY SCHOOLS EDS STATEMENT ON LATE PICK UPS



The EDS Campuses of Marin Day Schools close at 6:30pm everyday. This means that your child must be totally ready to go home, with gear packed up, prior to that time. It means that all students, parents, and staff must be out the door by that time. Therefore, we require that all parents (babysitters and guardians) arrive at school by 6:20pm daily (at least 10 minutes BEFORE closing) so that your child has a few minutes to have a smooth transition.



This policy is also in effect for the 2:50 kindergarten transition – parents need to be picking up their child before 3:00pm. It is important for the children to have transition time at drop off and at pick-up. This also enables you to chat with the teacher and gather all your child’s projects and belongings. In addition, at 2:50 pm, MDS/EDS has another class beginning, whose safety is dependent upon maintaining proper teacher-child ratios and classroom occupancy maximums.



While we understand that emergencies and unexpected situations do occur from time to time, we must be very strict about late pick-ups. This procedure is designed to take into account occasional problems but also addresses the situation. If there is some type of common problem, we will not put this policy into practice for that day. If a group of parents arrive late with the same explanation or we hear about a traffic or emergency situation over the radio, we will not enforce the policy for that day.



We have had to establish this policy to address the people who repeatedly cannot seem to arrive on time. When you are late it affects everyone, but it is especially difficult for your child who is tired and really ready to go home. It can mean we cannot meet safe teacher-child ratios, and personally affect the teachers and their families or plans for the evening. Therefore, we ask for your understanding and full cooperation regarding this policy. Thank you.



FIRST TIME: You will receive this written notice with our late pick up policy from the office.  This is your warning.



SECOND TIME: You will receive a written notice from the office and must pay $1.00 for each child per minute that you are late. This fee is paid directly to the office and must be paid within 48 hours for your child to attend. This payment is to cover the cost of time our school is paying our teachers for overtime or going over their scheduled hours. This is your second warning.



THIRD TIME: You will receive a written notice and must pay $1.00 for each child per minute that you are late. Once again, this fee is paid directly to the office and must be paid within 48 hours in order for your child to attend. This payment is to cover the cost of time our school is paying our teachers for overtime or going over their scheduled hours This is your last warning. If you are late one more time, your child will be dropped from the MDS/EDS program.



FOURTH TIME: Your child will no longer be permitted to attend this facility. This is very sad, unfortunate, and difficult for all of us as the child is important to us and never responsible for the situation.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons.  You can select up to 3 locations to be registered at, including the center you are most interested in.  By registering, you are confirming your strong interest in all 3 centers.  We will add you to our wait list and you will be offered a space as soon as one becomes available.  While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in.  In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference.  Our goal is to accommodate families as soon as space allows.  During the entire process, we will keep in touch with you regarding your status.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

Policy: Onsite Enrichment & Activities Policy:

Bright Horizons Family Solutions/Marin Day Schools EDS
Enrichment Acknowledgement and Activity Policy



Bright Horizons/Marin Day Schools E.D.S. provides an array of wonderful experiences for the children. In addition, children may also participate in enrichment or recreational programs outside of E.D.S. The Parks and Recreation Department offer on-site enrichment classes at each campus as well as Brownies, Girl Scouts and sport programs. Please read the following policies if your child is going to participate in any activity that takes place on their regular scheduled E.D.S. day:



· Children will not be released to after school activities without prior written notification from parents.



· Enrichment class teachers/coaches/troop leaders’ names must be added onto child’s Bright Horizons/Marin Day Schools E.D.S. Emergency Card as an authorized pick up for that class (first and last name).



· All children must be picked up and signed out by a designated enrichment teacher or other authorized adult.



· Children scheduled to return to Bright Horizons/Marin Day Schools E.D.S. must be walked back and signed in to E.D.S. by the designated enrichment teacher or other authorized adult.



· Parents need to notify their E.D.S. center if their child will be picked up directly from the after school activity.



· Bright Horizons/Marin Day Schools E.D.S. is not responsible for missed enrichment classes.



· Bright Horizons/Marin Day Schools E.D.S. is not responsible for children once they have been released from our care and direct supervision.



Our priority is for the safety of every child in our care and it is critical that the E.D.S. faculty know where each child is at all times.

Policy: Absences from EDS

Extended Day Services Absence Notification Policy




The E.D.S. campuses of Marin Day Schools take your child’s safety very seriously. It is essential that children are accounted for on days they are scheduled to attend our programs. When a child does not check-in as expected after school or after an activity, it is cause for alarm and immediate reaction by school staff to locate the missing child. As such, parental failures to notify the center, in advance, of any absence impacts our orderly operations and cannot be permitted.



Parents are expected to notify an E.D.S. faculty member prior to all absence, for any reason, including illnesses, emergencies, vacations, scheduled play dates, early pick-ups from school, or pick-ups directly from an enrichment activity on a day he/she is enrolled at E.D.S.



Failure of a parent to provide appropriate notice shall be subject to the following:




□ FIRST TIME: You will receive a written warning notice from the director. This notice is recorded in your child’s file at school.


□ SECOND TIME: You will receive a second written warning notice from the director.


□ THIRD TIME: You will receive your third and final written warning notice from the director, and will be required to sign an acknowledgement of our policy as a condition for your child’s continued enrollment. At this time, your child’s enrollment is in jeopardy. This is the last warning.


□ FOURTH TIME: Your child will be disenrolled from Extended Day Services (E.D.S.) immediately, and his/her space will be offered to a student on the Wait List.




We hope parents understand the compelling need for strict adherence to this policy in light of the safety concerns involved and the disruption of our orderly operations resulting from unreported absences, so that we can properly focus our efforts on your children and our program.

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