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Top Questions

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search, a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy. You are encouraged to visit your child anytime.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

Where can I learn more about other Bright Horizons locations?

To learn about our other locations, please find a child care center near you.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.

Policy: Schedule Requests & Drop-ins

SCHEDULE CHANGE NOTIFICATION POLICY

In order for MDS/EDS to accommodate schedule change requests fairly and accurately, please submit all requests in writing on a SCHEDULE CHANGE REQUEST FORM, available at your center. This form may be used for:  

A REQUEST TO ADD DAYS

A REQUEST TO DROP DAYS

A REQUEST TO CHANGE DAYS


A REQUEST TO CHANGE HOURS

The form must be submitted to the center office on or before the 1st of the month for changes effective the following month. For example, to make a change beginning January 1st, we would need to receive your request by December 1st. Please know that we will try to accommodate your needs by the following month, though requests to change or add days depend on space availability. The request form will put you on a waiting list for the schedule you want in the order of the date that the form was received.


EDS DROP-IN AND EXTRA HOURS POLICY

Parents sometimes need additional care than what they have scheduled for their child at EDS. If a child comes on a day that they do not normally attend, this is considered a “drop-in” visit. Attendance during an extra block of time on a normally scheduled day is considered “extra hours”.

Drop-in and extra hour care is on a space-available basis only, before and after school. We request that you schedule additional care by speaking with the director no later than 24 hours in advance. This is to allow the center to maintain safe teacher-child ratios.

We understand that emergencies do happen, and in the case that something urgent occurs and you need care, we will do whatever we can to accommodate your needs.


Drop-in and extra hours are purchased on the day of the visit.  Rates are $16.00 per hour, before school or after school.  Please note that Camp rates differ from drop-in rates in prorated months, when schools are closed for a week or more.  See our rate sheet for more information.

If you have any questions, do not hesitate to contact your EDS director.

Tell me more about EDS!

Frequently Asked Questions

When and how do I register my child for E.D.S.?  Applications are available to all families registered with the Mill Valley School District. When applying for E.D.S, return it as soon as possible because the programs fill up quickly.

Can I change my child’s E.D.S. schedule? Yes. Schedules are set on a monthly basis. If you want to change your schedule a change form may be filled out at your center by the 1st of the previous month.

Who do I call with questions? You can call the E.D.S. center that your child will be attending directly.  A director will return your call as soon as possible.

How much does E.D.S. cost and how do I pay?  Rates are included in the enrollment packet.  Payment can be made via personal check, and some centers use the EasyDraft ACH system.   As a non-profit, E.D.S. is not part of the Mill Valley School District and is supported independently through parent fees and fundraising.

Is E.D.S. open on days that the elementary schools are closed? Yes, with the exception of legal holidays and the summer.  See our rate sheet for more information.

Do you have a drop-in option? Yes, drop-in care is available. All drop-in’s must be enrolled in E.D.S. prior to attending. Drop-in is always dependent upon space availability. Requests for drop-in care should be made at least 24 hours in advance.

Do I need to call E.D.S. on days that my child is sick and/or will not attend? Yes. We expect your child to attend E.D.S. on the days they are scheduled unless we hear from a parent. 

Are there other forms to complete after I send in my registration form? After your application is processed by your E.D.S., you will need to complete Bright Horizons and State forms.  Required forms are available in the document section of each center website and in paper format upon request. Please review all materials thoroughly and return all completed forms promptly. All forms must be received prior to your child attending E.D.S.

How can I obtain information about tuition?

Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

Where can I learn more about other Bright Horizons locations?

To find other locations, please visit www.brighthorizons.com/locator.

Policy: Absences from EDS





Extended Day Services Absence Notification Policy




The E.D.S. campuses of Marin Day Schools take your child’s safety very seriously. It is essential that children are accounted for on days they are scheduled to attend our programs. When a child does not check-in as expected after school or after an activity, it is cause for alarm and immediate reaction by school staff to locate the missing child. As such, parental failures to notify the center, in advance, of any absence impacts our orderly operations and cannot be permitted.



Parents are expected to notify an E.D.S. faculty member prior to all absence, for any reason, including illnesses, emergencies, vacations, scheduled play dates, early pick-ups from school, or pick-ups directly from an enrichment activity on a day he/she is enrolled at E.D.S.



Failure of a parent to provide appropriate notice shall be subject to the following:




□ FIRST TIME: You will receive a written warning notice from the director. This notice is recorded in your child’s file at school.


□ SECOND TIME: You will receive a second written warning notice from the director.


□ THIRD TIME: You will receive your third and final written warning notice from the director, and will be required to sign an acknowledgement of our policy as a condition for your child’s continued enrollment. At this time, your child’s enrollment is in jeopardy. This is the last warning.


□ FOURTH TIME: Your child will be disenrolled from Extended Day Services (E.D.S.) immediately, and his/her space will be offered to a student on the Wait List.




We hope parents understand the compelling need for strict adherence to this policy in light of the safety concerns involved and the disruption of our orderly operations resulting from unreported absences, so that we can properly focus our efforts on your children and our program.




Policy: Late Pickups





MARIN DAY SCHOOLS EDS STATEMENT ON LATE PICK UPS



The EDS Campuses of Marin Day Schools close at 6:30pm everyday. This means that your child must be totally ready to go home, with gear packed up, prior to that time. It means that all students, parents, and staff must be out the door by that time. Therefore, we require that all parents (babysitters and guardians) arrive at school by 6:20pm daily (at least 10 minutes BEFORE closing) so that your child has a few minutes to have a smooth transition.



This policy is also in effect for the 2:50 kindergarten transition – parents need to be picking up their child before 3:00pm. It is important for the children to have transition time at drop off and at pick-up. This also enables you to chat with the teacher and gather all your child’s projects and belongings. In addition, at 2:50 pm, MDS/EDS has another class beginning, whose safety is dependent upon maintaining proper teacher-child ratios and classroom occupancy maximums.



While we understand that emergencies and unexpected situations do occur from time to time, we must be very strict about late pick-ups. This procedure is designed to take into account occasional problems but also addresses the situation. If there is some type of common problem, we will not put this policy into practice for that day. If a group of parents arrive late with the same explanation or we hear about a traffic or emergency situation over the radio, we will not enforce the policy for that day.



We have had to establish this policy to address the people who repeatedly cannot seem to arrive on time. When you are late it affects everyone, but it is especially difficult for your child who is tired and really ready to go home. It can mean we cannot meet safe teacher-child ratios, and personally affect the teachers and their families or plans for the evening. Therefore, we ask for your understanding and full cooperation regarding this policy. Thank you.



FIRST TIME: You will receive this written notice with our late pick up policy from the office.  This is your warning.



SECOND TIME: You will receive a written notice from the office and must pay $1.00 for each child per minute that you are late. This fee is paid directly to the office and must be paid within 48 hours for your child to attend. This payment is to cover the cost of time our school is paying our teachers for overtime or going over their scheduled hours. This is your second warning.



THIRD TIME: You will receive a written notice and must pay $1.00 for each child per minute that you are late. Once again, this fee is paid directly to the office and must be paid within 48 hours in order for your child to attend. This payment is to cover the cost of time our school is paying our teachers for overtime or going over their scheduled hours This is your last warning. If you are late one more time, your child will be dropped from the MDS/EDS program.



FOURTH TIME: Your child will no longer be permitted to attend this facility. This is very sad, unfortunate, and difficult for all of us as the child is important to us and never responsible for the situation.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Policy: Onsite Enrichment & Activities

 Bright Horizons Family Solutions/Marin Day Schools EDS
Enrichment Acknowledgement and Activity Policy




Bright Horizons/Marin Day Schools E.D.S. provides an array of wonderful experiences for the children. In addition, children may also participate in enrichment or recreational programs outside of E.D.S. The Parks and Recreation Department offer on-site enrichment classes at each campus as well as Brownies, Girl Scouts and sport programs. Please read the following policies if your child is going to participate in any activity that takes place on their regular scheduled E.D.S. day:



· Children will not be released to after school activities without prior written notification from parents.



· Enrichment class teachers/coaches/troop leaders’ names must be added onto child’s Bright Horizons/Marin Day Schools E.D.S. Emergency Card as an authorized pick up for that class (first and last name).



· All children must be picked up and signed out by a designated enrichment teacher or other authorized adult.



· Children scheduled to return to Bright Horizons/Marin Day Schools E.D.S. must be walked back and signed in to E.D.S. by the designated enrichment teacher or other authorized adult.



· Parents need to notify their E.D.S. center if their child will be picked up directly from the after school activity.



· Bright Horizons/Marin Day Schools E.D.S. is not responsible for missed enrichment classes.



· Bright Horizons/Marin Day Schools E.D.S. is not responsible for children once they have been released from our care and direct supervision.



Our priority is for the safety of every child in our care and it is critical that the E.D.S. faculty know where each child is at all times.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

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