Find an Answer to Your Question

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

What is back-up care? Who is eligible to use it?

The Back-Up Care Program is designed for parents who already have child care arrangements but find, as most parents do, that they fail from time to time. When these care arrangements fall through, the Back-up care is intended to provide a “bridge” enabling the child to be cared for in a wonderful nurturing environment while enabling the parent to continue to go to work with peace of mind. Back-up care is NOT sick child care. Back-up care is on a space available basis and can be used by first-time users or infrequent users of the center. Parents intending to use back-up care must pre-register and enroll in the back-up program. The appropriate enrollment forms need to be completed and information (including but not limited to updated medical and emergency contact information) must be kept current. Back-up care is available for children up to 12 years.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons.  You can select up to 3 locations to be registered at, including the center you are most interested in.  By registering, you are confirming your strong interest in all 3 centers.  We will add you to our wait list and you will be offered a space as soon as one becomes available.  While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2^nd or 3^rd choice temporarily until space becomes available at the center they are most interested in.  In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference.  Our goal is to accommodate families as soon as space allows.  During the entire process, we will keep in touch with you regarding your status.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

Where can I learn more about other Bright Horizons locations?

To find other locations, please visit www.brighthorizons.com/locator.

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character.

Preparation for Success in Life

• Approaching life as an invitation to learn
  
• Becoming a confident and competent lifelong learner
  
• Becoming a confident and competent user of technology
  
• Developing emotional intelligence: personal power and social skills
  

• Developing the social and cognitive skills necessary for school success
  
• Achieving excellence in language and literacy
  
• Developing an engaged, reflective, inquisitive mind and appreciation of science
  
• Achieving excellence in logical/mathematical understanding

• Happy days
  
• Wonderful relationships
  
• A World of experience
  

How can I obtain information about tuition?

Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

Do you have a summer camp program?

Yes! In addition to our normal year-round programming, we offer a fun and enriching summer camp experience for children 3 to 5 years old which includes:

• Action-packed program that’s both fun and educational
• Age-appropriate, engaging investigative topics that incorporate children’s interests
• Virtual field trips & special guests
• Health, safety, and security policies that meet or exceed local, state, and national standards
• Highly trained and educated teachers running the program

Contact us to learn more. Space is limited and early registration is encouraged!

Does Bright Horizons offer discounts to military families?

Tuition assistance for eligible military families is available at participating Bright Horizons’ centers when on-base care is not available. You can find more information and a map of participating centers here.