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Frequently Asked Questions

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

Who is eligible to use the Center?
Any child who is a legal dependent of a Georgia Tech faculty & staff member, student or alumni may enroll in The Children's Campus @ Georgia Tech. Grandchildren of Georgia Tech affiliates may enroll, if the grandparent has legal custody of the child.  We are also open to the Home Park community and general community.
What type of Security will be provided?
There is a security access system at all doors. All areas surrounding the childcare property are fenced. The center is also monitored by the Georgia Tech police department.
What role do parents play in the childcare center?
Parents are a vital part of our program. Your involvement, support and satisfaction are keys to our success! We encourage regular visits, as well as participation in special events & activities, field trips and sharing your talents. We also have a Parent Partnership Committe active in the center. This committee works directly with the center management to plan center events, address concerns, and asssit in creating a wonderful environment for our families and staff in the center. There are many opportunities for parents to participate in Parent Partnership meetings, attend workshops and center events.

Regular communication is also essential through face-to-face conversation, phone calls and written notes. Bright Horizons conducts annual parent satisfaction surveys to help us constantly improve our work with your family.
Is there a fee for picking up late?
The Center closes at 6:30 p.m. It is stressful for a child to be left at the Center after closing, so we encourage parents to pick up at their scheduled time of departure. A Late Pick-up fee will be charged for each child remaining in the center after the Center closes at 6:30. The Late Pick-up rate is $10 for any portion of the first ten (10) minutes after the center closes and an additional $1 per minute after the first ten minutes.
What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.