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Find an Answer to Your Question
Top Questions
- Is there a fee for picking up late?
- I'm interested in applying for a job at this center. Is there someone I can contact?
- How can I obtain information about tuition?
- What role do parents play in the childcare center?
- What type of Security will be provided?
- What is The World At Their Fingertips?
- Where can I learn more about other Bright Horizons locations?
- Are all staff trained in CPR and First Aid?
- Can I visit my child at the center anytime I’d like to?
- Do you offer Sibling Discounts?
- What if I’d like to enroll but the center doesn’t have space available?
- What is Bright Horizons' process on checking the background of their employees?
- Are any tuition discounts offered?
- Can you tell me what my status is on the waitlist?
- What if a space becomes available before I am ready?
- Who is eligible to use the Center?
- When and how will you contact me to offer a space?
- How do I register to enroll at TCC?
- Are there other resources available to help families find care?
- Does Bright Horizons offer discounts to military families?
Is there a fee for picking up late?
The Center closes at 6:30 p.m. It is stressful for a child to be left at the Center after closing, so we encourage parents to pick up at their scheduled time of departure. A Late Pick-up fee will be charged for each child remaining in the center after the Center closes at 6:30. The Late Pick-up rate is $10 for any portion of the first ten (10) minutes after the center closes and an additional $1 per minute after the first ten minutes.
I'm interested in applying for a job at this center. Is there someone I can contact?
For job listings and to complete the application process, please visit www.brighthorizons.com/careers.
How can I obtain information about tuition?
Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.
What role do parents play in the childcare center?
Parents are a vital part of our program. Your involvement, support and satisfaction are keys to our success! We encourage regular visits, as well as participation in special events & activities, field trips and sharing your talents. We also have a Parent Partnership Committe active in the center. This committee works directly with the center management to plan center events, address concerns, and asssit in creating a wonderful environment for our families and staff in the center. There are many opportunities for parents to participate in Parent Partnership meetings, attend workshops and center events.
Regular communication is also essential through face-to-face conversation, phone calls and written notes. Bright Horizons conducts annual parent satisfaction surveys to help us constantly improve our work with your family.
Regular communication is also essential through face-to-face conversation, phone calls and written notes. Bright Horizons conducts annual parent satisfaction surveys to help us constantly improve our work with your family.
What type of Security will be provided?
There is a security access system at all doors. All areas surrounding the childcare property are fenced. The center is also monitored by the Georgia Tech police department.
What is The World At Their Fingertips?
Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.
Where can I learn more about other Bright Horizons locations?
To find other locations, please visit www.brighthorizons.com/locator.
Are all staff trained in CPR and First Aid?
All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.
Can I visit my child at the center anytime I’d like to?
Yes, Bright Horizons has an open door policy. You are encouraged to visit your child anytime.
Do you offer Sibling Discounts?
No sibling discounts will be available.
What if I’d like to enroll but the center doesn’t have space available?
We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.
What is Bright Horizons' process on checking the background of their employees?
Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.
Are any tuition discounts offered?
Georgia Tech faculty, staff, and students pay the Georgia Tech rate (approximately 10% discount). Families not affiliated with Georgia Tech pay a higher community rate.
Georgia Tech also offers a Child Care Tuition Assistance Program for graduate students. This program is designed to make affordable, high-quality child care more accessible to the children of our graduate students. Parents can apply for a limited number of spots to receive a stipend that subsidizes the cost of tuition at TCC. To learn more, contact TCC at 404-385-2248 or gtchildrenscampus@brighthorizons.com
Can you tell me what my status is on the waitlist?
TCC will give you as much information as possible regarding your status on the waitlist. Several factors influence the anticipated start date for each child; therefore, we try to provide an anticipated date that we expect a space to become available. You are welcome to contact the center and check on your status at any time.
What if a space becomes available before I am ready?
You will be contacted via email and/or phone if a space becomes available before your preferred enrollment date. At that time, you will be given the option to begin earlier. If you choose not to enroll early, you will be offered the next available space.
Who is eligible to use the Center?
Those who are eligible for enrollment at the center are: Georgia Tech faculty, staff and students are all who have priority for enrollment.
Community families may request enrollment, but will only be considered after Georgia Tech faculty, staff, and students.
When and how will you contact me to offer a space?
The center will notify you via email and/or phone 30 days prior to the space being available. You will have two days to consider and accept the offer. If you decline the space at the time of offer, you will move to the bottom of the waitlist.
If you accept the space, an enrollment package will be sent to you and a welcome meeting will be scheduled. You should obtain a copy of your child’s physical and immunization records at this time as you will need to submit them along with the rest of the enrollment paperwork. At that welcome meeting, you will have an opportunity to visit the classroom and meet the teachers.
How do I register to enroll at TCC?
. How do I register to enroll at TCC? Visit the Family Information Center (FIC) https://familyinfocenter.brighthorizons.com to complete an enrollment request with the requested enrollment date.
Are there other resources available to help families find care?
Yes, Georgia Tech employees can use their Bright Horizons Family Support Services benefit, which provides access to other childcare options and family support services.
Family Support Services include:
o Child care tuition discounts at participating centers in our partner network (outside of the Bright Horizons network)
o A FREE Sittercity membership with a range of support offerings
o Summer camps and school break programs
o Educational activities for your child
o Tools for your growing family, and much more! Learn more at: https://campusservices.gatech.edu/child-care
Does Bright Horizons offer discounts to military families?
Tuition assistance for eligible military families is available at participating Bright Horizons’ centers when on-base care is not available. You can find more information and a map of participating centers here.
