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Top Questions

When is tuition due?

Tuition is due the Friday prior to attendance if paying on a weekly basis and on the 25th of the month if paying on a monthly basis. Payment may be made by check, cash or payroll deduction. Tuition and other charges are payable in accordance with the Rate Sheet found at the Front Desk with no deductions for absences or holidays. Non-payment through the end of the week or by the first of the month if paying monthly will be construed as grounds for disenrollment. If tuition is not paid per this agreement, your child's enrollment will be discontinued.

What are your hours of operation?

We are open Monday through Friday from 6:15 a.m. to 7:30 p.m. You can refer to our Center Calendar to see which holidays we will be closed. If we do have to close, we do give our families notice in advance.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.  We do highly recommend that the parents do speak with the teachers and let them know just in case the children might be sleeping or in the middle of an enrichment program.  

Does Bright Horizons have a written policy on use of time-out?

We do not use time out as a disipline strategy. Some children may need to be removed from the group if they are endangering others or themselves. This is done with the teacher to help calm them down, talk things over or redirect the behavior, not by themselves such as traditional methods of sitting in timeout alone. Children can be redirected however to another area or activity.

Can my child bring food from home?

Children should not bring food to school. The school provides adequate meals and snacks. We follow USDA guidelines for the composition of our menus. Menus are posted in the hallway near the kitchen and next to the sign-in computer at the front desk.

Can I reserve a space in the center for my child who is not yet born?

You may pre-enroll your expected child as soon as you have confirmed your pregnancy. This is strongly recommended. We will need to know your due date and when you expect to return to work.

Are parents allowed to volunteer in the center?

Volunteer participation in the program is a special treat for children and staff. Most parents have special talents or have had interesting experiences, which can enrich our program. You are invited to share this with the children at a convenient time for the class. We recommend anything from reading a book to helping serve lunch as a model of appropriate behavior and civil duties.

Will meals be served or does the parent provide the lunch?

All food for the center will be our cook. We provide breakfast, lunch, and an afternoon snack. Menus will be developed following USDA Nutritional Guidelines as required by our state licensing agency. Milk or juice will always be on the menu.

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character. Preparation for Success in Life

  • Approaching life as an invitation to learn
  • Becoming a confident and competent lifelong learner
  • Becoming a confident and competent user of technology
  • Developing emotional intelligence: personal power and social skills
Preparation for Academic Excellence

  • Developing the social and cognitive skills necessary for school success
  • Achieving excellence in language and literacy
  • Developing an engaged, reflective, inquisitive mind and appreciation of science
  • Achieving excellence in logical/mathematical understanding

A Rich and Rewarding Childhood

  • Happy days
  • Wonderful relationships
  • A World of experience

Will I be able to stay enrolled at the center if my employment is terminated by either myself or the company?

Yes. However, we ask that you speak to one of our administrative staff to update your information in our system and to further discuss any questions or concerns you may have.

Is there a registration fee for enrollment?

Yes. The registration fee is $100.00 per child. There are no discounts when more than one child from a family is enrolled in our program. This fee will not be payroll deducted and should accompany your enrollment or pre-enrollment packages.

Is part-time care available?

No.  We only offer full-time enrollment.  However, if a family chooses to attend every day or three days out of the week, the tuition rate will remain the same.

How do you discipline the children?

Parents and teachers are interested in promoting self-control and appropriate social behavior in children. We use positive methods to encourage development of these behaviors. We do not believe in nor do we practice, corporal punishment or other frightening/humiliating disciplinary techniques. Teachers use positive methods to redirect children's behavior and reinforce the positive behavior.

How can I get an EarlyLearner account?

Your child's teachers will be able to send you an invitation to open an account once they've received your email address. Please make sure to check your junk or bulk folder in case your email provider may view the invitation as junk mail.

What is your medication policy?

We understand that the health of your children is one of your most important concerns. We administer medication (inhalers and nebulizers only) at 12 NOON.  All prescriptions must come in their original containers with instructions and with a doctor's prescription attached.

Who is eligible to use the Center?

Any child who is a legal dependent of a hospital employee from Saint Joseph's and Children's Healthcare of Atlanta, New Generations faculty, or public community may enroll at New Generations Child Development Center. Priority is given to employees of our client sponsors at Saint Joseph's and Children's Healthcare of Atlanta.

What is your sick policy?

Parents will receive an illness policy before enrollment. Children will be sent home for a tempature above 100 degrees and asked not to return for 48 hours. They will also be asked to be removed from the center for 24 hours due to vomiting or diarrhea

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search, a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy. You are encouraged to visit your child anytime.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. Read more on information on our curriculum.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit

Where can I learn more about other Bright Horizons locations?

To learn about our other locations, please find a child care center near you.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

Read more information about this relationship.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.


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