Find an Answer to Your Question

How can I obtain information about tuition?

Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

Is there a playground on-site?

Our center includes three specially designed outdoor play areas. We have one playground for the infants, one for the toddlers and preschoolers, and one for the pre-kindergarten and school-age children. These areas give the children a wonderful opportunity to enjoy and explore another learning environment. The play spaces include areas for sensory, water, sand, art, large motor, and dramatic play.

Is part-time care available?

We offer part-time care in our preschool and pre-kindergarten classrooms. Families can choose 2 days per week or 3 days per week. We will try and match you with another family that would like the opposite schedule.
We do not offer part-time care in our infant and toddler programs.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons.  You can select up to 3 locations to be registered at, including the center you are most interested in.  By registering, you are confirming your strong interest in all 3 centers.  We will add you to our wait list and you will be offered a space as soon as one becomes available.  While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2^nd or 3^rd choice temporarily until space becomes available at the center they are most interested in.  In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference.  Our goal is to accommodate families as soon as space allows.  During the entire process, we will keep in touch with you regarding your status.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

Where can I learn more about other Bright Horizons locations?

To find other locations, please visit www.brighthorizons.com/locator.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

Can you please give me directions to the center?

We are located in the College of Veterinary Medicine Complex. Take University Blvd. to South 16th Street, turn onto South 16th Street. Take the first right, this is Christensen Drive. We are the first building you see on your left. Visitor parking is available in front of the building.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

What happens if my child becomes sick?

Bright Horizons Family Solutions understands that it is difficult for a parent/guardian to leave or miss work; therefore it is suggested that alternative arrangements be made for occasions when children must remain at home or be picked up due to illness. Please refer to the Document section under Parent Resources for our Child Illness Policy.


At Iowa State we have a great resource for families called The Comfort Zone. The Comfort Zone provides care for children who are excluded from regular child care due to a current illness. The Comfort Zone serves ISU students, faculty, staff and the Story County community. For more information you may contact them at 515-294-3333.

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character.

Preparation for Success in Life

• Approaching life as an invitation to learn
  
• Becoming a confident and competent lifelong learner
  
• Becoming a confident and competent user of technology
  
• Developing emotional intelligence: personal power and social skills
  

• Developing the social and cognitive skills necessary for school success
  
• Achieving excellence in language and literacy
  
• Developing an engaged, reflective, inquisitive mind and appreciation of science
  
• Achieving excellence in logical/mathematical understanding

• Happy days
  
• Wonderful relationships
  
• A World of experience
  

Are meals provided at the center?

The center provides breakfast, lunch and a PM snack included in the cost of tuition. 

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

Does Bright Horizons offer discounts to military families?

Tuition assistance for eligible military families is available at participating Bright Horizons’ centers when on-base care is not available. You can find more information and a map of participating centers here.