Find an Answer to Your Question


I'm not quite ready to enroll in the preschool but I am interested in continuing to hear about what is happening there. How can I get information more regularly?

We encourage any family interested in preschool information, regular updates and invitations to the many events we are planning, to contact us.

Where can I learn more about other Bright Horizons locations?

To learn about our other locations, please find a child care center or preschool near you.

How can I obtain information about tuition?

Tuition varies by location, schedule and by individual classroom. To find out more information about tuition, please contact our school directly to set up a tour.

What curriculum do you offer?

Our preschool curriculum engages children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. Children graduate from our programs ready for kindergarten and beyond. Hands-on educational activities encourage exploration and discovery, prompting learning milestones in language, science, math, and social skills.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

Can I visit my child at the preschool anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

What food is served?

Snacks and lunch are provided by Beyond Green Sustainable Food Partners.  Meals are included in cost of tuition and are fresh, healthy and cooked from scratch.

What if I’d like to enroll but the preschool doesn’t have space available?

We suggest you register with Bright Horizons. You can select up to three preferred locations, including the primary location you are most interested in. By registering, you are confirming your strong interest in all three schools. After we receive your registration payment, we will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the location they are most interested in.  Our goal is to accommodate families as soon as space allows. 

What ages do you serve?

Bright Horizons at Lakeshore East offers programs for children ages 2 - 5 years old.  

Infant and toddler programs are available at other nearby Bright Horizons centers in the city including Bright Horizons at River East and Bright Horizons at Clybourn.  

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at