Find an Answer to Your Question

Who is eligible to enroll in the center?

Amgen employees are eligible for enrollment—employee eligibility include full-time, part-time, foster parents, grandparents, and domestic partners. As of September, 2024, enrollment is also available to community families. Contact the center to learn more. 

Is the center open?

Yes, the center opened on January 4, 2021.

What other fees are required?

In addition to the tuition, you will be required to pay the following: 
•    Registration Fee: A non-refundable registration fee $150 of is due upon submission of the enrollment interest form.  After the enrollment interest period ends, families will be contacted by a Bright Horizons representative to discuss enrollment or waitlist status. 
•    Enrollment Deposit: An enrollment deposit equal to one month's tuition will be collected in December. Thereafter, the enrollment deposit equal to one month's tuition is due when the enrollment offer is accepted. The enrollment deposit will be applied to the first month of tuition. If a family chooses not to enroll their child after accepting the enrollment offer, the enrollment deposit will be forfeited.
•    Annual Re-Registration Fee: A $100 fee per child will be required each subsequent year to cover annual administrative and licensing fees.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

Click here to read more information about this relationship.

Where is the center located?

The center is located at 1 Horizon Way, Deerfield, IL 60015.

What resources does Bright Horizons offer to families?

Bright Horizons offers many resources to support families' efforts to nurture children's development, be actively involved in their education, and balance work/life demands. See www.brighthorizons.com/family-resources for more details on these tools.

How soon can I enroll my child if on the waitlist?

The length of time will vary depending on the size of the waitlist and the ages of the children. Bright Horizons will send periodic communications to keep you informed of your status on the waitlist and will do everything they can to ensure you are offered a space as soon as it becomes available. If a family declines, their name will be moved to the bottom of the waitlist.

What are the tuition rates?

The monthly first-year tuition rates were established in alignment with comparable, high-quality child care centers in the surrounding area. Each year, Bright Horizons will conduct an extensive market study to determine the appropriate annual tuition rates. Contact the center at littlehorizons@brighthorizons.com to learn more. 

What is NAEYC accreditation?

Bright Horizons will follow the National Association for the Education of Young Children's (NAEYC) recommendations for staff-to-student ratios at the facility and also plans to pursue NAEYC accreditation for the center. NAEYC has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios, and group sizes and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

Is part-time child care available at the center?

No, Little Horizons will only accept full-time enrollment.  

What is the capacity and teacher-to-child ratio per age group?

The ratios at the center are designed to support one-on-one interactions between the teachers and children, an in-depth understanding by the teachers of the individual needs of each child, and the formulation of consistent care-giving routines based on the teachers' knowledge of the individual children. These teacher-to-child ratios also support enhanced development, particularly language development.
**Due to COVID-19, the capacity and ratios are subject to change based on the development and implementation of new state guidelines and enhanced center protocols. 

What are Bright Horizons’ safety and security policies?

As guardians of your children, there is nothing more important to Bright Horizons than their safety and protection while they are at the center. Bright Horizons has a series of security protocols and procedures to help guard against any threat to the safety of children and staff and performs safety drills on a regular basis. They do everything they can to make centers safe and secure, and to ensure that their teachers and staff are well-trained to protect children in the case of emergency.
Access to the center:

• The center entrance will be located at One Horizons Way. Employees with enrolled children can access the building using their Horizon Therapeutics staff badge, and non-employees guardians will receive access badge for entry into the child care center. Families are not allowed to share access badges, even with people who are pre-authorized to pick up their children.
• Center policies prohibit families and staff from holding the door open for others they do not know.
• Parents/guardians are responsible for physically checking their child into and out of the center each day. This ensures that each child is safe and supervised at all times and encourages daily communication between families and staff. 
• A written notice is required before releasing a child to someone other than those authorized at enrollment.

Safety Drills and Training:

• The center will conduct monthly evacuation drills, regular lockdown drills, and "shelter in place" exercises.
• Emergency supplies are purchased and stored in an area accessible to staff with the ability to relocate if needed.
• All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best possible care.
• All Bright Horizons teachers are trained and well-prepared in the event of an emergency. In addition to safety drills, Bright Horizons regularly reviews their safety policies and procedures.

Emergency Communication:

• In the event of a center emergency, severe weather closure/delayed opening, or an emergency in the community near the center, you will receive updates through the My Bright Day® app.
• As new information is available, the center administration team will continue to provide updates through the notification system.
• In certain instances where the center administration team is unable to provide ongoing updates, families will be asked to call the Emergency Hotline number (1-877-276-7113) to speak with a centrally located Bright Horizons team member. 

Injury Prevention:

• Teachers for each age group are responsible for daily safety inspections of their assigned areas and equipment. Defective equipment is removed or repaired to prevent injury. Small toy pieces or other objects that could pose a choking hazard to infants and toddlers are not allowed in areas designated for children under age three.
• For the same reason, children's personal items such as barrettes, hair ties, earrings, necklaces, and beaded jewelry are strongly discouraged in these areas.
• Due to the risk of choking, the following clothing and accessories are prohibited:
  • Outerwear with neck strings, including scarves
  • Pants with drawstrings on the waist or bottom that extend more than three inches when tied
  • Bibs, pacifiers, and teethers with ties or strings of any kind
  • Teething beads, including Amber beads

Weapons Policy:
Firearms, explosive devices, and other weapons are not permitted on Bright Horizons premises, regardless of any valid permit to carry such weapons.
 

How is tuition paid?

Tuition is paid through ACH/ePay and is due on the 25th day of the prior month. Example: September's monthly tuition will be due on August 25.

Will I receive a tuition credit for time away on vacation?

The center will not offer vacation credits.

Can I pay to reserve a space at the center without attending?

Bright Horizons will hold a space for up to one month. After one month, you must enroll your child, or the space will be offered to another family on the waitlist.

What are the qualities and qualifications of the teaching and care staff?

Bright Horizons works to recruit and hire the highest quality teachers. Their staff are nurturers as well as educators who encourage learning through exploration and partnership with parents. They're trained to deliver the highest standard of care. All candidates undergo a thorough screening, including a Bright Horizons enhanced background check and state-required background checks. All teachers must meet state educational licensing and additional center requirements.

What are the hours of operation?

The center is open Monday through Friday from 7:00 a.m. to 6:00 p.m. It will remain open year-round, closing only on the days that Amgen is closed.

What ages does center serve?

The center has a capacity for 62 children and will serve children ages 6 weeks to 12 years old.

Are meals and snacks included in tuition rate?

Morning snack, lunch, and an afternoon snack will be provided each day and are included in the tuition.

What curriculum will be used at the center?

Bright Horizons' successful core curriculum, World at Their Fingertips, will be used at the center. To learn more about the Bright Horizons curriculum, please visit brighthorizons.com/early-education-preschool/proven-approach

What is the process to withdraw a child from the center?

Little Horizons requires at least a 30 day notice to withdraw your child from the center. 

When is tuition billed and collected?

Tuition is billed and collected monthly. 

How will enrollment spaces be allocated?

Enrollment will be offered to families in the order that their interest form is received on a first-come, first-served basis.

Can you provide more background on Bright Horizons?

Bright Horizons core business is employer-sponsored care. They were founded more than 30 years ago and now partner with more than 1,000 employers across the U.S., as well as in Europe, Canada, and India. Their client list includes more than three-fourths of the companies on Working Mother magazine's "100 Best" list. In addition, their client list includes more than half of those named to FORTUNE magazine's "100 Best Companies to Work For." It should be noted that Bright Horizons has also been named to the FORTUNE list 19 times. Bright Horizons is an organization recognized for ethics, collaboration, community service, and excellence in the child care industry. They have extensive experience with opening new centers from the ground up and creating wonderful places for childhood.

Are you allowing prospective parents to visit centers?

Yes! Prospective parents can schedule a center visit by completing our Tuitions and Openings form from our center website. 

How is Bright Horizons ensuring the health and safety of families and staff at our centers?

At all of our centers, rigorous health and safety practices are a foundation of the way we care for children. These include:

• An illness and daily health check policy that strives to mitigate the spread of illnesses
• Frequent cleaning and disinfecting of high-touch surfaces and toys; frequent laundering of soft items 
• Regular maintenance of the center, equipment, and supplies, updating and replacing items as needed 
• Secure entrances to all centers 
• Strict handwashing and sanitary policies to prevent the spread of illnesses 
• Curriculum that emphasizes healthy practices for children 

Strict safety and security procedures are designed to keep our families and staff protected. 

What are the educational goals of Bright Horizons?

During your search for the perfect child care partner, this is among the most important questions you can ask.  For over 30 years, we’ve been a company that is guided by our HEART Principles and an unerring belief in putting children first. 

At Bright Horizons, we know that childhood is a treasured time. We believe it is our responsibility to provide environments and experiences that capture the joys of childhood, nurture each child’s individual growth and development, and pave the way for success in school and life. We promise to:

• Nurture and care for the whole child
• Craft and integrated curriculum based on expert research
• Support and develop each teacher
• Implement an emergent, inquiry-based approach to learning
• Cultivate curiosity and creativity through projects, exploration, and play
• Encourage children to be confident experimenters and problem solvers
• Build an inclusive and respectful community
• Create joyful places for childhood

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com. 

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates, and invitations to the many events we are planning, to contact us.