Find an Answer to Your Question

How do I get the Seaport neighborhood and the Bright Horizons at Fan Pier?

The Seaport neighborhood is accesible by car, on foot, or via public transportation. Check out the "tips for finding us" on our home page for detailed driving directions to the Seaport area. If you're using public transportation you can take the red line to South Station or the Silver Line to Courthouse Station. 

Can I use my Back-Up child care benefit at Bright Horizons at Fan Pier?

Yes! Bright Horizons at Fan Pier has dedicated back-up child care space in our Infant, Toddlers, Preschool, and Kindergarten-Prep programs. We are also happy to accept back-up child care for school-age children. School age back up care may only be available during select weeks, like MA public school vacation weeks and over the summer. Space is limited so be sure to reserve your space early. For more information about back-up child care please visit https://www.brighthorizons.com.

Does this center offer any extra-curricular or enrichment programs?

Bright Horizons at Fan Pier has several curriculum-enhancing programs that are INCLUDED IN YOUR MONTHLY TUITION. Our preschoolers learn chess using Story Time Chess. We also welcome Mr. Harry to our center 2x per month for story telling, music, and puppetry for all ages. Our full-time Enrichment Teacher works with small groups of children of all ages in our Art Studio and in our Science Lab. These are special spaces with work that is designed to enhance the learning happening in the classroom with long-term projects, multi-age experiences, and lots of hands-on learning and experimentation. Follow us on Facebook for regular updates on activities happening in the Art and Science spaces.  

Does Bright Horizons at Fan Pier offer full-time and part-time child care?

Yes! Bright Horizons at Fan Pier offers 2, 3, 4, and 5 day programs in all of our programs. In addition to flexible part-week schedules, you can also take advantage of part-day schedules. Parents can select a 6 hour, 9 hour, or 11 hour day. Contact us to discuss the schedule that meets your family's needs. We will try our best to accommodate your desired schedule, even if you need different hours for different days of the week. 

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search, a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy. You are encouraged to visit your child anytime.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. Read more on information on our curriculum.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

Where can I learn more about other Bright Horizons locations?

To learn about our other locations, please find a child care center near you.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

Read more information about this relationship.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.

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