Find an Answer to Your Question

crayon-underline

Top Questions

Are your staff all EEC certified? What is EEC certification? What else can you tell me about staff qualifications and experience?

The Massachusetts Department of Early Education and Care (also referred to as the EEC) maintains state-wide standards and regulations as they relate to early childhood education and care, including teacher certification. All BHOTC classrooms are supervised by certified staff with years of teaching experience, and all BHOTC programs are taught by one or more certified teachers. The majority of our support staff are certified by the EEC or in the process of becoming certified.  If you have a specific question about EEC certification, or EEC programming and regulations, please contact The Commissioner's Office at the EEC.


The average staff member at BHOTC offers 5 years experience working with children in a professional context. Their background reflects a diversity of experience that may include: nanny or au pair experience, private or public school teaching experience, early childhood program experience, and of course- many of our staff have their own children. 

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Can you please give me directions to the center?

Bright Horizons on the Charles is located within The Arsenal On the Charles Office Park. Our address is: 400 Talcott Avenue, Watertown, Massachusetts 02472.   Please visit The Arsenal On the Charles Office Park weblink above for a printable map.

For Those Who Drive: 
Below are directions from Mass Pike East and Mass Pike West.  Bright Horizons on the Charles offers convenient and free parking, located just in front of our main entry. If it's your first time visiting, you'll see a buzzer at the front door.  Please buzz and someone will gladly let you in.  Feel free to call ahead if this is more convienent.  Once you are enrolled, we'll coordinate a keypad code for your usage.

For Those Who Take Public Transportation: 
The nearest subway stations are Central Square and Harvard Square, both on the Red Line. Harvard Square station is fully handicapped accessible.

There is a free shuttle service which runs between The Arsenal on the Charles Office Park and Harvard Square. The shuttle runs three (3) times each hour beginning from 7:00 a.m. to 7:00 p.m.  There is a pick-up/drop-off stop located about 30 feet from the front of our school. Just let the driver know where you’re headed.  If it's your first time visiting, you'll see a buzzer at the front door.  Please buzz and someone will gladly let you in.  Feel free to call ahead if this is more convienent.  Once you are enrolled, we'll coordinate a keypad code for your usage.

From Mass Pike East




  • Take Mass Pike Exit 17 (Newton/Watertown).

  • Turn LEFT back over Mass Pike and continue straight on Galen Street (to Watertown Sq.).

  • Continue on Galen Street for approx 1 mile.

  • At the five-way intersection, bear RIGHT onto North Beacon St. (Do not take a hard right onto Charles River Road).

  • Continue for approx 100 yards and then stay LEFT at the fork onto Arsenal St.

  • Continue on Arsenal street for approx another mile.

  • The Arsenal on the Charles entrance is on the RIGHT- The Talcott Avenue entrance is located across the street from Roma Tile and Grainger's.

  • Bright Horizons on the Charles is located ACROSS from the Bright Horizons World Headquarters (Corporate Offices).


From Mass Pike West




  • Take Mass Pike Exit 17 (Newton/Watertown).

  • Turn RIGHT onto Galen Street (to Watertown Square).

  • Continue on Galen Street for approx 1 mile. At the five-way intersection, bear RIGHT onto North Beacon Street (Do not take a hard right onto Charles River Road).

  • Continue for approx 100 yards and then stay LEFT at the fork onto Arsenal Street. Continue on Arsenal street for approx another mile.

  • The Arsenal on the Charles entrance is on the RIGHT; The Talcott Avenue entrance is located across the street from Roma Tile and Grainger's.

  • Bright Horizons on the Charles is located ACROSS from the Bright Horizons World Headquarters (Corporate Offices).

What is The World at Home?

The World at Home offers parents opportunities to extend their child's learning through brief activities that are voluntary, fun, and fit into the busy lives of families. The World at Home recognizes 3 fundamental assumptions:









  • Children learn all the time, everywhere; at the center, at home, and all points between.

  • Parents are children's first and most influential teachers

  • We are all in this together, preparing children for success in school and life
  • The World at Home provides a database of activities for infants through school age children to do at home with parents, many that naturally flow from everyday life. The activities cover the curriculum spectrum - language, science, math, social skills and so on. You will be able to draw off of this database to extend what is happening in your homebase. You may also submit activity ideas to share with all of our faculty and families around the world.

    What are the educational goals of Bright Horizons?

    Comprehensive, optimum development
    of each child: mind, body, social self, and character.


    Preparation for Success in Life



    • Approaching life as an invitation to learn
    • Becoming a confident and competent lifelong learner
    • Becoming a confident and competent user of technology
    • Developing emotional intelligence: personal power and social skills

    Preparation for Academic Excellence



    • Developing the social and cognitive skills necessary for school success
    • Achieving excellence in language and literacy
    • Developing an engaged, reflective, inquisitive mind and appreciation of science
    • Achieving excellence in logical/mathematical understanding

    A Rich and Rewarding Childhood



    • Happy days
    • Wonderful relationships
    • A World of experience

    How can I obtain information about tuition?

    Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

    Where can I learn more about other Bright Horizons locations?

    To find other locations, please visit www.brighthorizons.com/locator.

    I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

    We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

    Can I visit my child at the center anytime I’d like to?

    Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

    What is the relationship between Bright Horizons and The Partnership for a Healthier America?

    For more information about this relationship, click here.

    What is Bright Horizons' process on checking the background of their employees?

    Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

    What if I’d like to enroll but the center doesn’t have space available?

    We suggest you register with Bright Horizons.  You can select up to 3 locations to be registered at, including the center you are most interested in.  By registering, you are confirming your strong interest in all 3 centers.  We will add you to our wait list and you will be offered a space as soon as one becomes available.  While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in.  In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference.  Our goal is to accommodate families as soon as space allows.  During the entire process, we will keep in touch with you regarding your status.

    Do you have a playground? How much outside time is provided daily? What are the available outdoor activities and spaces like? What do you do in the event of inclement weather?

     

     



    We aim to go outside twice daily for about 40-45 minutes. On "red" days, our groups do not go outside, but make use of our Gross Motor Room to exercise. On "yellow" days, groups use caution and can stay outside for 10-20 minutes depending on the weather. On "green" days, groups can go outside for their entire 40-45 minute period.  The Gross Motor Room is a room designed for children to move freely, but safely, with structured choice activities such as an obstacle course or a “foam block” jungle gym. 

    We have a beautiful playground, which was completely renovated during the summer of 2009. Our playground serves both our Toddler and Preschool Programs, allowing siblings to play together. We have separate climbing structures for Toddlers and Preschoolers, a water trough for exploration, a play house, and two large play platforms. There is a separate but adjacent outdoor play space for Infants as well. 

    Our playground includes the Bright Horizons on the Charles Community Garden.  We grow our own blueberries, basil, zucchini, and sunflowers. 

    We offer children choices, from building a choo-choo train out of large blocks for everyone to ride to the zoo, to riding a bike, to climbing, to water play, to a cool grassy place for contemplation. 

    Our campus is adjacent to a large wooded path, which provides the children the opportunity to safely view a variety of wildlife: squirrels, geese, rabbits, woodchucks, robins and even a hawk are all regularly sighted. 

    Our families also love to enjoy the large lawns which flank our playground, a space they will utilize during pick-up and drop-off, where children may enjoy a quick game of tag together before their car trips home.  Some families have even been known to pack picnics for a quick snack al fresco.

    In addition, our center is located within the same complex as the Arsenal Center for the Arts, and children are able to go on supervised walks with the teachers to observe up close and personal some amazing outdoor art installations. 

    BHOTC is also just a few minutes walk from the lovely Arsenal Park.  Arsenal Park features a climber/swing area as well as a water play area.  This makes a great change of pace for our Preschool children, and gives them something to look forward to on hot summer days.

    What are your policies regarding photographs of my child(ren)?

    Decisions by parents/caregivers to allow for their child(ren)’s pictures to be taken are at the discretion of the family. Some families allow pictures to be used strictly within the classroom (i.e. to label cubbies), some allow pictures to be used both internally and externally (i.e. for our center-wide website), and still others do not allow pictures of their children- no exceptions. In any case, we will respect your rights and your decision. To learn more about our policy, please see our Photography & Walking Permission Slip.

    Are all staff trained in CPR and First Aid?

    All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

    What is the enrollment process for Bright Horizons on the Charles?

     

     

    Visiting the Center

     

     

    If you are interested in visiting our center please contact either our Center Director Brendamarie, our Program Coordinator Lindsay or our Business Manager Adrienne, and they will be more than happy to meet with you and answer any questions you may have. You can schedule a tour by calling (617) 924-4935.

     

     

     

     

     

    Registration and Space Availability

     

     

    If you are interested in registering with our center you will need to fill out the pre-registration forms and pay the annual registration fee.  If we are at our capacity for the age group you are registering for, you will be put in a waiting pool. When the space becomes available you will be promptly notified.

     

     

    Bright Horizons on the Charles Pre-Enrollment/Registration Form – If you are interested in enrolling your child into Bright Horizons on the Charles, please complete The PreEnrollment and Registration Form available here, and mail it along with your payment, to:

     

     

    Bright Horizons on the Charles

     

    400 Talcott Ave

     

    Watertown, MA 02472

     

     

     

     

    Enrollment

     

     

    Once you have officially registered at our center (by submitting your Pre-Enrollment/Registration form and payment, as indicated above) and have been offered a space for your child, you will receive a Welcome Packet with the neccessary Enrollment paperwork and a Family Guide. All enrollment paperwork is due on or before your first day of care. You will also receive information regarding the security of the center and "how to" information on signing in and out.

     

     

     

     

     

    Parents as Partners

    We believe our long standing in the community has stemmed from the positive and nurturing relationships that we create with the families that we serve. Our open door policy, transparency and availability, and our family events and opportunities all invite parents and caregivers to participate in all aspects of the program.

     

     

     

     

     

    Transition into the Center

     

     

    We encourage the family and their child(ren) to transition the week before your official start date. What this means is, you can come in a couple of times the week before your official start day so you and your child(ren) can get acclimated to your home base, and get to know your teachers. You are more than welcome to stay with your child(ren) or you can leave them for a little while so they may become comfortable and familiar with your departure. We also recommend using this transition to bring in the items your child(ren) will need at the center. These items will differ depending on your child(ren)’s specific program, as well as your child(ren)’s specific needs. This will make your first day of drop off a little bit easier.

     

     

     

     

     

    Also, please know that from day one of your child's enrollment in our center, we will begin documenting their unique experiences and ongoing progress, presented to you in a portfolio.  At each transition, and throughout their time in our program, you will receive updates on your child's development and progress.  Please see this link to learn more about your child(ren)'s portfolio and how we record and relay your child's development.

    Transitions within the Center

     

     

    We encourage your family and child(ren) to transition if and when you are ready. There are no hard and fast rules or specifics that will apply. What this means is, as a team, you, your child, and our staff will determine when your child is ready to move on to the next program level. Naturally, our staff will make appropriate recommendations and share with you their insights and opinions- however- just as each child is different and special, each child’s readiness for transition is also different and special. The procedure for transition within the Center is similar to as when they first begin at Bright Horizons on the Charles. We do recommend a ‘transition meeting’ with either the incoming (new) teacher/s and/or the exit (former) teacher/s. We will work with your child to ensure they have the healthiest, smoothest, and least stressful transition possible within our center.

     

     

     

     

     

    And finally, when your child is ready to move on to Kindergarten, or is leaving us for whatever reason, know that you will be given your child(ren)'s portfolio, a wonderful record of their time here.  This collection of images, stories, and program descriptions is for you to keep and share with your family and friends. 

     

    What is Bright Horizons' process on checking the background of their employees?

    Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search, a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

    Can I visit my child at the center anytime I’d like to?

    Yes, Bright Horizons has an open door policy. You are encouraged to visit your child anytime.

    What is The World At Their Fingertips?

    Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

    Are all staff trained in CPR and First Aid?

    All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

    I'm interested in applying for a job at this center. Is there someone I can contact?

    For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

    Where can I learn more about other Bright Horizons locations?

    To learn about our other locations, please find a child care center near you.

    I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

    We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

    What is NAEYC accreditation?

    The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

    What is the relationship between Bright Horizons and The Partnership for a Healthier America?

    For more information about this relationship, click here.

    What if I’d like to enroll but the center doesn’t have space available?

    We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.

    crayon-underline

    Come Visit Us

    crayon-underline

    Tell us Your Child's Birthdate or Due Date

    What is your child's birth month and year?

    crayon-underline

    Almost Done!

    Submit your information below and we'll send you an email soon. We're excited to meet you!