Find an Answer to Your Question

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search, a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Are all faculty trained in CPR and First Aid?

All Bright Horizons faculty members are trained regularly in CPR /First Aid and Universal Precautions, even if not required by the state. You can feel confident that your child is safe and receiving the best care possible at our center.

Can I visit my child at school anytime I’d like?

Bright Horizons has an open door policy. However, to avoid disrupting lessons in the classrooms, we do ask that you contact us in advance to arrange the best time to visit. We also recommend talking with your classroom teacher about how we can best accommodate you. We strive for building partnerships with parents that will best meet the needs of your child and family.

I’m not quite ready to enroll, but am interested in continuing to hear about what’s happening at your center. How can I get information more regularly?

We are happy to keep in contact with you in whatever way meets your needs, whether by phone or email. Please contact our administrative team to make arrangements.

You are also welcome to take advantage of the many resources we provide for parents, including: parent education workshops; fun, family-oriented community events; parent webinars; our online parent resources, and anything else you are interested in.

Do you provide meals at the school?

Children bring a healthy lunch and snack which is stored in the classroom refrigerator.

Are part time schedules available?

We do offer regular part time options at some schools and regular drop-in care at other schools where space is available. Please contact us for more details.

How can I obtain information about tuition?

Our tuition is dependent upon your child’s age, developmental level, and the location of the center you have chosen. We also recommend that you visit our center for an in-depth conversation with a member of our administration team, so we can help discuss the best options for your family and child. Visiting is also the best way for you to learn about our center community and to determine if a Bright Horizons education is right for you and your child.

Please contact our center to learn more.

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com. 

Does Bright Horizons offer discounts to military families?

Tuition assistance for eligible military families is available at participating Bright Horizons’ centers when on-base care is not available. You can find more information and a map of participating centers here.