Find an Answer to Your Question

Are you allowing prospective parents to visit centers?

Yes! Prospective parents can schedule a center visit by completing this form. 

What are the qualities and qualifications of the teaching and care staff?

Bright Horizons works to recruit and hire the highest quality teachers. Bright Horizons’ staff is nurturers as well as educators who encourage learning through exploration and partnership with parents. They’re trained to deliver the highest standard of care. All candidates undergo a thorough screening, including a Bright Horizons enhanced background check and state-required background checks. All teachers must meet state educational licensing and additional center requirements.   

Who is eligible to enroll in the center?

Full-time Regeneron employees (30 hours per week or more) are eligible for enrollment. At this time, enrollment is not open to part-time associates or contractors.

Will I receive a tuition credit for time away on vacation?

No, we do not offer vacation credits.  

Are meals and snacks included in the tuition rate?

Morning snack, lunch, and an afternoon snack are provided each day and are included in the tuition.  

What ages does the center serve?

The center has capacity for 132 children and serves children ages 6 weeks through 5 years old.  

Does Regeneron offer employee discounts at other Bright Horizons centers?

Yes, a 20% tuition subsidy is available for Regeneron employees at community-welcoming Bright Horizons centers. Learn more about this discount and other family support benefits offered by Regeneron on HR4U.

When is tuition billed and collected?

Tuition will be billed and collected monthly via ACH.  

What is the capacity and teacher-to-child ratio per age group?

The ratios at the center are designed to support one-on-one interactions between the teachers and children, an in- depth understanding by the teachers of the individual needs of each child, and the formulation of consistent care- giving routines based on the teachers’ knowledge of the individual children. These teacher-to-child ratios also support enhanced development, particularly language development.   

Is there a sibling discount?

Yes, we offer a sibling discount of 10% off the oldest child. 

How are dietary restrictions managed?

If your child has special dietary needs or food allergies, please work with the center management to find suitable accommodations. Although food may be available to address food allergies, Bright Horizons cannot provide or manage other food substitutions for religious or cultural requirements, food intolerances, or a child’s preference.   

Can I pay to reserve a space at the center without attending?

Bright Horizons will hold space for up to six weeks as long as tuition is paid monthly during that period. After the six week period, you must enroll your child, or the space will be offered to another family in the wait pool.  

If I am no longer employed by Regeneron, what is the last day that my child can use the center?

If you are no longer employed at Regeneron, your last day of employment is the last day you can utilize the center.   

What is the process to withdraw a child from the center?

Families will be required to provide notice of intent to withdraw 30 days in advance of the last day of attendance.  

How is tuition paid?

Tuition is paid through ACH (electronic funds transfer) and is due on the 25th day of the prior month. Example: September monthly tuition will be due on August 25.  

What other fees are required?

In addition to the tuition, you will be required to pay the following: 

• Enrollment Deposit: An enrollment deposit equal to one month’s tuition will be due when the enrollment offer is accepted. The enrollment deposit will be applied to the first month of tuition. If a family chooses not to enroll their child after accepting the enrollment offer, the enrollment deposit will be forfeited.  

What are the tuition rates and how were they determined?

The monthly first year tuition rates listed below were established in alignment with comparable, high-quality child care centers in the surrounding area. Each year, Bright Horizons will conduct an extensive market study to determine the appropriate annual tuition rates.  The established rates are 20% below comparable centers in the local area, on average.    

How soon can I enroll my child if on the waitlist?

The length of time will vary depending on the size of the waitlist and the ages of the children. We will send periodic communications to keep you informed of your status on the waitlist. We will do everything we can to ensure you are offered a space as soon as it becomes available.   

Is part-time child care available at the center?

Full-time enrollment will be prioritized and part-time care requests will be considered and accommodated based on classroom availability.  When a request for part-time care is approved, the enrollment schedule must be a consistent weekly schedule.   

Are you allowing prospective parents to visit centers?

Yes! Prospective parents can schedule a center visit by completing our Tuitions and Openings form from our center website. 

What are the educational goals of Bright Horizons?

During your search for the perfect child care partner, this is among the most important questions you can ask.  For over 30 years, we’ve been a company that is guided by our HEART Principles and an unerring belief in putting children first. 

At Bright Horizons, we know that childhood is a treasured time. We believe it is our responsibility to provide environments and experiences that capture the joys of childhood, nurture each child’s individual growth and development, and pave the way for success in school and life. We promise to:

• Nurture and care for the whole child
• Craft and integrated curriculum based on expert research
• Support and develop each teacher
• Implement an emergent, inquiry-based approach to learning
• Cultivate curiosity and creativity through projects, exploration, and play
• Encourage children to be confident experimenters and problem solvers
• Build an inclusive and respectful community
• Create joyful places for childhood

My child has unique or special needs. Can the center support my child’s needs?

Bright Horizons can successfully accommodate a wide range of special and individual differences in our group care setting. We support a collaborative team approach- the teacher, director, specialists and parents. The team works closely together to maximize each child’s opportunities for learning, growth, and development. This all starts with families sharing information about their child’s unique strengths and needs so the center can prepare to support your child.

Does Bright Horizons perform background checks on its employees?

The safety of the children in our care is our highest concern.  Bright Horizons maintains stringent hiring practices and conducts criminal background checks on all teachers and caregivers in our centers. This check includes a criminal record search and a cross-reference check to determine prior convictions or other records of criminal activity that would call into question an employee’s’ suitability to care for children. Additional elements of our required background checks include verification through the Office of Foreign Asset Control and Sexual Offender Database Search. The frequency for updating criminal background checks for employees depends on state or other center-specific requirements.

What is The World At Their Fingertips?

Our research-based World at Their Fingertips® curriculum meets children where they are developmentally, with Signature Practices that build confidence and excitement about learning at every age and stage. In every classroom, our goal is to help children do more than learn; it’s to cultivate the joy of learning. And our emergent approach — teaching skills by leveraging a child’s own interests — enables teachers to tailor activities and projects for the specific talents and needs of each child in the class. Learn more about our specialized programs for babies, toddlers and preschool children, and how we prepare children for school and life. 

Are all staff trained in CPR and First Aid?

All Bright Horizons center staff are trained in CPR and first aid.  Once an employee is hired, they are required to fulfill 16 hours of training through our new employee orientation. This training takes place over a two-day period, where the employee spends time observing each age group in the center. Teachers must successfully complete first aid and CPR training, in addition to local licensing and/or Department of Health requirements (e.g., food handler safety card.)

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com. 

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates, and invitations to the many events we are planning, to contact us.

What if I’d like to enroll but the center doesn’t have space available?

Finding the right daycare and early education solution can be a lengthy process. Our best recommendation is to start early! Even if your preferred Bright Horizons center doesn’t currently have space available, we still recommend registration for your first choice center.  At Bright Horizons, you can register at up to three locations. Once registered, we will add you to our wait list and you will be offered a space as soon as one is available. For many families on a wait list, Bright Horizons offers the ability to enroll at a nearby center on a temporary basis, or until your first choice center becomes available. If you’d like further advice on how to find the best preschool for your family, take a listen to our webinar on finding a quality preschool program.