Find an Answer to Your Question

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

What enrichment classes do you offer?

Students of Bright Horizons Hudson Yards receive five enrichment classes throughout the week. We have STEM, Art, Spanish, Music, Soccer, and Yoga!  These classes are adapted to meet the developmental ages of the children participating and come along with a special teacher who has a background in his or her enrichment class.  Often times your child's classroom teaching staff will reinforce the activities seen in their enrichment classes throughout the week, especially the activities they respond most positively to!

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2^nd or 3^rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Are there any residential buildings in the area for my family?

Yes, Hudson Yards is the newest hot-spot for families and on West 29th Street between 10th and 11th Avenues, where our center is located, we have The Abington House on the High Line, The Soori, Avalon West Chelsea, The Ohm, and One Hudson Yards just to name a few!

Do students receive outside time?

Daily outside "adventures" are part of all students' day, weather permitting. We also watch the air quality index to assure the city weather is suitable for children based on their age. Chelsea Park soccer field is our approved outdoor play space, where Young Preschool and Preschool-aged students can run, jump, and play. Our students have also made visits to the High Line for a place to enjoy morning snack and neighborhood walks to learn about the city around them (often an extension of classroom activities or discussion).

How can I obtain information about tuition?

Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

Where can I learn more about other Bright Horizons locations?

To learn about our other locations, please find a child care center near you.

Does Bright Horizons at Hudson Yards offer the NYC 3-K & Pre-K for All programs?

Yes, our center partners with the NYC Department of Education to offer 3-K & Pre-K for All which provides NYC families with free high-quality early childhood education for children 3 and 4 years old. Learn more about the NYC 3K & Pre-K for All programs by visiting the DOE website. 

What are 3-K and Pre-K for All programs?

New York City offers full-day 3-K and Pre-K programs for all eligible 3 and 4 year olds, at no cost. Existing programs, like Bright Horizons, are awarded seats based on a rigorous application process.

Who can apply for a spot in a 3-K or Pre-K for All program at Bright Horizons?

All children who are also current New York City residents are welcome to apply, including children currently attending EarlyLearn or other preschool programs, children with disabilities, children with accessibility needs, children learning English, students in temporary housing, LGBTQ and gender nonconforming children, and children who move to NYC during the admissions process.You can apply to the 3-K program if your child will be three by December 31 and for the Pre-K program if your child will be four by December 31.

How do I apply for a spot in a 3-K or Pre-K for All program at Bright Horizons?

Visit www.nyc.gov/3k or www.nyc.gov/Pre-K for up-to-date information on 3-K and Pre-K admissions. You can register via www.myschools.nyc.

The 3-K and Pre-K for All programs offer a full-day program that runs from 8:00 a.m. – 2:20 p.m. Monday through Friday. What if I need a longer day of care for my child or care during school vacation weeks?

Bright Horizons offers wrap care for 3-K and Pre-K for All families - care before and after the 3-K and Pre-K program hours and during some Non-Instructional Days. You will enroll and be charged for this program separately. Learn more details and information through the Bright Horizons center team.

How can I request that my child be offered a 3-K and/or Pre-K space at Bright Horizons?

When you apply with the DOE (thru your MySchools account) you will be asked to list up to 12 programs you wish to be considered for in order of preference. The Department of Education will review all applications and make all 3-K assignments. First priority will be given to children currently enrolled in a program. Second priority will be for children who have siblings enrolled in the program. We are asked to verify this information. All seats are awarded based on the DOE’s priority system, and will be sent through MySchools.

Does Bright Horizons offer discounts to military families?

Tuition assistance for eligible military families is available at participating Bright Horizons’ centers when on-base care is not available. You can find more information and a map of participating centers here. 

Are you allowing prospective parents to visit centers?

Yes! Prospective parents can schedule a center visit by completing our Tuitions and Openings form from our center website. 

How is Bright Horizons ensuring the health and safety of families and staff at our centers?

At all of our centers, rigorous health and safety practices are a foundation of the way we care for children. These include:

• An illness and daily health check policy that strives to mitigate the spread of illnesses
• Frequent cleaning and disinfecting of high-touch surfaces and toys; frequent laundering of soft items 
• Regular maintenance of the center, equipment, and supplies, updating and replacing items as needed 
• Secure entrances to all centers 
• Strict handwashing and sanitary policies to prevent the spread of illnesses 
• Curriculum that emphasizes healthy practices for children 

Strict safety and security procedures are designed to keep our families and staff protected. 

What are the educational goals of Bright Horizons?

During your search for the perfect child care partner, this is among the most important questions you can ask.  For over 30 years, we’ve been a company that is guided by our HEART Principles and an unerring belief in putting children first. 

At Bright Horizons, we know that childhood is a treasured time. We believe it is our responsibility to provide environments and experiences that capture the joys of childhood, nurture each child’s individual growth and development, and pave the way for success in school and life. We promise to:

• Nurture and care for the whole child
• Craft and integrated curriculum based on expert research
• Support and develop each teacher
• Implement an emergent, inquiry-based approach to learning
• Cultivate curiosity and creativity through projects, exploration, and play
• Encourage children to be confident experimenters and problem solvers
• Build an inclusive and respectful community
• Create joyful places for childhood

Can children with special needs enroll in a Bright Horizons center?

Yes! Bright Horizons strives to and has successfully accommodated a wide range of special needs and individual differences in our group programs.  We believe in inclusive programs that attempt to meet the needs of a wide range of children and which focus on each child’s strengths. We support a collaborative team approach – the teacher, director, specialists, and parents. The team will work closely together to try to maximize each child’s opportunities for learning, growth, and development, and to attempt to eliminate any barriers or safety issues which a group program may present.

Does Bright Horizons perform background checks on its employees?

The safety of the children in our care is our highest concern.  Bright Horizons maintains stringent hiring practices and conducts criminal background checks on all teachers and caregivers in our centers. This check includes a criminal record search and a cross-reference check to determine prior convictions or other records of criminal activity that would call into question an employee’s’ suitability to care for children. Additional elements of our required background checks include verification through the Office of Foreign Asset Control and Sexual Offender Database Search. The frequency for updating criminal background checks for employees depends on state or other center-specific requirements.

What is The World At Their Fingertips?

Our research-based World at Their Fingertips® curriculum meets children where they are developmentally, with Signature Practices that build confidence and excitement about learning at every age and stage. In every classroom, our goal is to help children do more than learn; it’s to cultivate the joy of learning. And our emergent approach — teaching skills by leveraging a child’s own interests — enables teachers to tailor activities and projects for the specific talents and needs of each child in the class. Learn more about our specialized programs for babies, toddlers and preschool children, and how we prepare children for school and life beyond. 

Are all staff trained in CPR and First Aid?

All Bright Horizons center staff are trained in CPR and first aid.  Once an employee is hired, they are required to fulfill 16 hours of training through our new employee orientation. This training takes place over a two-day period, where the employee spends time observing each age group in the center. Teachers must successfully complete first aid and CPR training, in addition to local licensing and/or Department of Health requirements (e.g., food handler safety card.)

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com. 

Where can I learn more about other Bright Horizons locations?

We have many centers across the US, and each center reflects the unique personality of its leadership and community. To find the best fit for you and your family find a child care center near you.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates, and invitations to the many events we are planning, to contact us.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What if I’d like to enroll but the center doesn’t have space available?

Finding the right daycare and early education solution can be a lengthy process. Our best recommendation is to start early! Even if your preferred Bright Horizons center doesn’t currently have space available, we still recommend registration for your first choice center.  At Bright Horizons, you can register at up to three locations. Once registered, we will add you to our wait list and you will be offered a space as soon as one is available. For many families on a wait list, Bright Horizons offers the ability to enroll at a nearby center on a temporary basis, or until your first choice center becomes available. If you’d like further advice on how to find the best preschool for your family, take a listen to our webinar on finding a quality preschool program.