Find an Answer to Your Question

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

Are meals provided at the center?

• Breakfast, lunch, and two snacks are provided daily.  FLIK, International serves as our food caterer, serving hot meals at our Center. 


• Our menu has been reviewed by a licensed dietician.


• All of the dairy products that FLIK uses are hormone free, which includes whole and 2% milk. 


• All chicken that is cooked is free range.  All breaded items are baked and never fried.(i.i.chicken nuggets, fish sticks)


• FLIK has a trans fat free goal for all food orders that are placed through their vendors.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons.  You can select up to as many locations to be registered at, including the center you are most interested in.  By registering, you will need to confirm your strong interest in all centers by selecting that you are requesting enrollment.  We will add you to our waitlist and you will be offered a space as soon as one becomes available.  While waiting for a space to become available at your first choice location, many families will choose to enroll at another center on their preference lists temporarily until space becomes available at the center they are most interested in.  In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference.  Our goal is to accommodate families as soon as space allows.  We recommend calling in peridoically at 445-204-8609 for updates on enrollment after registering.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us directly at 445-204-8609.

Is part-time care available?

Full day part-time care is available.  Parents who work in a job share arrangement can contract for two or three day weeks.

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character. Preparation for Success in Life

• Approaching life as an invitation to learn
  
• Becoming a confident and competent lifelong learner
  
• Becoming a confident and competent user of technology
  
• Developing emotional intelligence: personal power and social skills

• Developing the social and cognitive skills necessary for school success
  
• Achieving excellence in language and literacy
  
• Developing an engaged, reflective, inquisitive mind and appreciation of science
  
• Achieving excellence in logical/mathematical understanding

• Happy days
  
• Wonderful relationships
  
• A World of experience

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Is the center operating on a waitlist?

Yes.  Currently the center is operating on a waitlist for enrollment.  The length of of time will vary depending on the size of the waitlist and the ages of the children.  Bright Horizons will send periodic communications to keep you informed of your status on the waitlist and will do everyhting we can to ensure you are offered a space, as soon as it becomes available.  Families may decline an offer and maintain their current position on the waitlist once.  After the second decline, you will be moved to the bottom of the waitlist.

Are you allowing prospective parents to visit centers?

Yes! Prospective parents can schedule a center visit by completing our Tuitions and Openings form from our center website. 

How is Bright Horizons ensuring the health and safety of families and staff at our centers?

At all of our centers, rigorous health and safety practices are a foundation of the way we care for children. These include:

• An illness and daily health check policy that strives to mitigate the spread of illnesses
• Frequent cleaning and disinfecting of high-touch surfaces and toys; frequent laundering of soft items 
• Regular maintenance of the center, equipment, and supplies, updating and replacing items as needed 
• Secure entrances to all centers 
• Strict handwashing and sanitary policies to prevent the spread of illnesses 
• Curriculum that emphasizes healthy practices for children 

Strict safety and security procedures are designed to keep our families and staff protected. 

What are the educational goals of Bright Horizons?

During your search for the perfect child care partner, this is among the most important questions you can ask.  For over 30 years, we’ve been a company that is guided by our HEART Principles and an unerring belief in putting children first. 

At Bright Horizons, we know that childhood is a treasured time. We believe it is our responsibility to provide environments and experiences that capture the joys of childhood, nurture each child’s individual growth and development, and pave the way for success in school and life. We promise to:

• Nurture and care for the whole child
• Craft and integrated curriculum based on expert research
• Support and develop each teacher
• Implement an emergent, inquiry-based approach to learning
• Cultivate curiosity and creativity through projects, exploration, and play
• Encourage children to be confident experimenters and problem solvers
• Build an inclusive and respectful community
• Create joyful places for childhood

Can children with special needs enroll in a Bright Horizons center?

Yes! Bright Horizons strives to and has successfully accommodated a wide range of special needs and individual differences in our group programs.  We believe in inclusive programs that attempt to meet the needs of a wide range of children and which focus on each child’s strengths. We support a collaborative team approach – the teacher, director, specialists, and parents. The team will work closely together to try to maximize each child’s opportunities for learning, growth, and development, and to attempt to eliminate any barriers or safety issues which a group program may present.

Does Bright Horizons perform background checks on its employees?

The safety of the children in our care is our highest concern.  Bright Horizons maintains stringent hiring practices and conducts criminal background checks on all teachers and caregivers in our centers. This check includes a criminal record search and a cross-reference check to determine prior convictions or other records of criminal activity that would call into question an employee’s’ suitability to care for children. Additional elements of our required background checks include verification through the Office of Foreign Asset Control and Sexual Offender Database Search. The frequency for updating criminal background checks for employees depends on state or other center-specific requirements.

What is The World At Their Fingertips?

Our research-based World at Their Fingertips® curriculum meets children where they are developmentally, with Signature Practices that build confidence and excitement about learning at every age and stage. In every classroom, our goal is to help children do more than learn; it’s to cultivate the joy of learning. And our emergent approach — teaching skills by leveraging a child’s own interests — enables teachers to tailor activities and projects for the specific talents and needs of each child in the class. Learn more about our specialized programs for babies, toddlers and preschool children, and how we prepare children for school and life beyond. 

Are all staff trained in CPR and First Aid?

All Bright Horizons center staff are trained in CPR and first aid.  Once an employee is hired, they are required to fulfill 16 hours of training through our new employee orientation. This training takes place over a two-day period, where the employee spends time observing each age group in the center. Teachers must successfully complete first aid and CPR training, in addition to local licensing and/or Department of Health requirements (e.g., food handler safety card.)

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com. 

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates, and invitations to the many events we are planning, to contact us.

What if I’d like to enroll but the center doesn’t have space available?

Finding the right daycare and early education solution can be a lengthy process. Our best recommendation is to start early! Even if your preferred Bright Horizons center doesn’t currently have space available, we still recommend registration for your first choice center.  At Bright Horizons, you can register at up to three locations. Once registered, we will add you to our wait list and you will be offered a space as soon as one is available. For many families on a wait list, Bright Horizons offers the ability to enroll at a nearby center on a temporary basis, or until your first choice center becomes available. If you’d like further advice on how to find the best preschool for your family, take a listen to our webinar on finding a quality preschool program.