Find an Answer to Your Question

Where will the center be located?

The center is located at 701 N. Main Street, Memphis, TN, 38107. 

How do I enroll my child?

Bright Horizons plans to open initial registration in the summer.  If you are interested in enrolling your child(ren), you will register with Bright Horizons through its Family Information Center and submit a non-refundable $100 registration fee per child.  After the initial registration period ends, families will be contacted by a Bright Horizons representative to discuss pre-enrollment.  More information about the enrollment process will be available at the family information sessions that will be held in July. Stay tuned to this site and St. Jude Today for dates and times as July approaches. 

What is the capacity and teacher-to-child ratio per age group?

The ratios at the center are designed to support one-on-one interactions between the teachers and children; an in- depth understanding by the teachers of the individual needs of each child; and the formulation of consistent care-giving routines based on the teachers’ knowledge of the individual children. These teacher-to-child ratios also support enhanced development, particularly language development. 

What ages will the center serve?

The child care center has capacity for 188 children ages 6 weeks through 5 years old.  

Who is eligible to enroll in the center?

St. Jude regular employees who are benefit-eligible and have a designated status of 60% or more of full-time are eligible to enroll their legally dependent children.  Enrollment is not open to contractors or the community. 

When can I meet the Bright Horizon’s child care center director? 

The director will be employed by Bright Horizons and will be hired over the summer.  The director will conduct multiple meet-and-greet sessions with employees on campus this summer/fall.

Are meals and snacks included in the tuition rate?

Yes meals and snacks will be provided every day.  

Will the center offer dedicated enrichment spaces? 

Yes, the center will have a dedicated STEM (science, technology, engineering and math) Lab, as well as an Art Studio. 

When is the center scheduled to open?

The center is expected to open in November 2024 contingent upon receipt of an operating license from the Tennessee state licensor. 

How will enrollment spaces be allocated?

Families who register this summer will receive an enrollment update at least 60 days prior to opening in the fall and will receive a confirmation enrollment offer or notification of waitlist for their child’s age group.  If there is more interest than space available, enrollment will be determined via lottery pull once the initial registration period has closed. 

What other fees are required? 

In addition to the tuition, you will be required to pay the following: 

• Registration Fee: A non-refundable registration fee of $100 is due upon submission of the enrollment interest form.  After the enrollment interest period ends, families will be contacted by a Bright Horizons representative to discuss enrollment or wait list status. 

• Enrollment Deposit: An enrollment deposit equal to one month’s tuition will be due when the enrollment offer is accepted. The enrollment deposit will be applied to the first month of tuition. If a family chooses not to enroll their child after accepting the enrollment offer, the enrollment deposit will be forfeited. 

• Annual Re-Registration Fee: A $50 fee per child will be required each subsequent year to cover annual administrative and licensing fees. 

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

How can I obtain information about tuition?

Tuition varies by center, schedule and by individual classroom. To find out more information about tuition, please contact the center directly.

What are the educational goals of Bright Horizons?

We provide comprehensive, optimum development of each child through mind, body, social self, and character by approaching life as an invitation to learn. We encourage skills to guide in confidence and competent lifelong learning. We strive to encourage each child in becoming a confident and competent user of technology and developing emotional intelligence through personal power and social skills. We prepare each child for academic excellence by developing the social and cognitive skills necessary for school success. We facilitate each child in achieving excellence in language and literacy, developing an engaged, reflective, inquisitive mind and appreciation of science and math.  We thrive on happy days, wonderful relationships and a World of experience.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

Where can I learn more about other Bright Horizons locations?

To find other locations, please visit www.brighthorizons.com/locator.

What are the tuition rates and how were they determined?

The monthly first year tuition rates listed below were established in alignment with comparable, high-quality child care centers in the surrounding area. Each year, Bright Horizons will conduct an extensive market study to determine the appropriate annual tuition rates.

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com.