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Top Questions

Can I pay to reserve a space at the center without attending?

Bright Horizons will hold a space for up to one month. After one month, you must enroll your child, or the space will be offered to another family on the waitlist.

Is there a sibling discount?

Yes, a sibling discount of 10% off the oldest child will be offered.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character. Preparation for Success in Life


  • Approaching life as an invitation to learn
  • Becoming a confident and competent lifelong learner
  • Becoming a confident and competent user of technology
  • Developing emotional intelligence: personal power and social skills
Preparation for Academic Excellence

  • Developing the social and cognitive skills necessary for school success
  • Achieving excellence in language and literacy
  • Developing an engaged, reflective, inquisitive mind and appreciation of science
  • Achieving excellence in logical/mathematical understanding

A Rich and Rewarding Childhood

  • Happy days
  • Wonderful relationships
  • A World of experience

When is the center scheduled to open?

The center is expected to open Spring 2022 contingent upon receipt of an operating license from the state licensor.

Who is eligible to enroll in the center?

Full-time Shannon associates (parents and/or legal guardians only) are eligible for enrollment. At this time, enrollment is not open to part-time associates or contractors.

Is part-time child care available at the center?

Part-time care is not provided at this time.

Are meals and snacks included in the tuition rate?

Morning snack, lunch, an afternoon snack and a late snack will be provided each day and are included in the tuition.

If I am no longer employed by Shannon Health, what is the last day that my child can use the center?

If you are no longer employed at Shannon Health, your last day of employment is the last day you can utilize the center.

What is the capacity and teacher-to-child ratio per age group?

Age Group

Teacher-to-Child Ratio

Class Size

Number of Classes

Infant

1:4

8

1

Toddler

1:5

9

2

Twos

1:7

14

1

Preschool

1:11

22

1

K-Prep

1:12

12

1

The ratios at the center are designed to support one-on-one interactions between the teachers and children, an in- depth understanding by the teachers of the individual needs of each child, and the formulation of consistent care- giving routines based on the teachers’ knowledge of the individual children. These teacher-to-child ratios also support enhanced development, particularly language development.

**Due to COVID-19, the capacity and ratios are subject to change based on the development and implementation of new state guidelines and enhanced center protocols.

What is the process to withdraw a child from the center?

Families will be required to provide notice of intent to withdraw 30 days in advance of the last day of attendance.

Can you provide more background on Bright Horizons?

Bright Horizons core business is employer-sponsored care. They were founded more than 30 years ago and now partner with more than 1,000 employers across the U.S., as well as in Europe, Canada, and India. Their client list includes more than three-fourths of the companies on Working Mother magazine’s “100 Best” list. In addition, their client list includes more than half of those named to FORTUNE magazine’s “100 Best Companies to Work For.” It should be noted that Bright Horizons has also been named to the FORTUNE list 19 times. Bright Horizons is an organization recognized for ethics, collaboration, community service, and excellence in the child care industry. They have extensive experience with opening new centers from the ground up and creating wonderful places for childhood.

How do I enroll my child?

Bright Horizons plans to open registration on February 28, 2022.  If you are interested in enrolling your child(ren), you will need to submit all family information and pay the $150 registration fee per family through the Bright Horizons Family Information Center.  Demand will be assessed the week of March 7, 2022, families will be contacted by a Bright Horizons representative to discuss enrollment or wait list status.  If demand exceeds availability, a lottery will be held for all registrations received by Friday, March 4, 2022. More information about the enrollment process will be available at the family information sessions.

How will enrollment spaces be allocated?

Families who register by Friday, March 4, 2022, will receive priority enrollment. Enrollment will be offered to families in the order that their registration is received on a first-come, first-served basis or via an enrollment drawing/lottery.

When is tuition billed and collected?

Tuition will be billed and collected monthly.

How is tuition paid?

Tuition is paid through ACH and is due on 25th day of the prior month. Example: September monthly tuition  will be due on August 25.

What ages will the center serve?

The center has capacity for 74 children and will serve children ages 6 weeks through 6 years.

What resources does Bright Horizons offer to families?

Bright Horizons offers many resources to support families’ efforts to nurture children’s development, be actively involved in their education, and balance work/life demands. See www.brighthorizons.com/family-resources for more details on these tools.

Where will the center be located?

The center will be located in the First Baptist Church at 37 East Harris Avenue, San Angelo TX 76903.

What other fees are required?

In addition to the tuition, you will be required to pay the following:

  • Registration Fee: A registration fee of $150 per family is due at the time of registration. After the initial enrollment period ends, families will be contacted by a Bright Horizons representative to discuss enrollment or wait list status.
  • Enrollment Deposit: An enrollment deposit equal to one month’s tuition will be due when the enrollment offer is accepted. The enrollment deposit will be applied to the first month of tuition. If a family chooses not to enroll their child after accepting the enrollment offer, the enrollment deposit will be forfeited.
  • Annual Re-Registration Fee: A $100 fee per child will be required each subsequent year to cover annual administrative and licensing fees.

Will I receive a tuition credit for time away on vacation?

The center will not offer vacation credits.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

How can I obtain information about tuition?

To find out more information about tuition, please contact the center directly.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Are you allowing prospective parents to visit centers?

Yes! Prospective parents can schedule a center visit by completing our Tuitions and Openings form from our center website. 

How is Bright Horizons ensuring the health and safety of families and staff at our centers?

At all of our centers, rigorous health and safety practices are a foundation of the way we care for children. These include:

  • An illness and daily health check policy that strives to mitigate the spread of illnesses
  • Frequent cleaning and disinfecting of high-touch surfaces and toys; frequent laundering of soft items 
  • Regular maintenance of the center, equipment, and supplies, updating and replacing items as needed 
  • Secure entrances to all centers 
  • Strict handwashing and sanitary policies to prevent the spread of illnesses 
  • Curriculum that emphasizes healthy practices for children 

Strict safety and security procedures are designed to keep our families and staff protected. 

Can children with special needs enroll in a Bright Horizons center?

Yes! Bright Horizons strives to and has successfully accommodated a wide range of special needs and individual differences in our group programs.  We believe in inclusive programs that attempt to meet the needs of a wide range of children and which focus on each child’s strengths. We support a collaborative team approach – the teacher, director, specialists, and parents. The team will work closely together to try to maximize each child’s opportunities for learning, growth, and development, and to attempt to eliminate any barriers or safety issues which a group program may present.