Find an Answer to Your Question

What is the tuition assistance application process for this center?

To initiate the process, complete the CDC Tuition Assistance Application found under For Our Parents.  After attaching the required documentation,  fax the paperwork to Reneé Caldwell at 615 220.8835 or you may email her at rcaldwell@brighthorizons.com. Please no pictures of documents from smartphones.

If you have questions regarding the USAA CDC Tuition Assistance Program, email is the preferred method of contact or you can call her at 615.473.1995.

Is an ID badge required while I am at the center?

All adults must visibly display their ID badges while at the Child Development Center and use their ID at all times to access the Child Development Center (no piggybacking is allowed). It is the employees' responsibility to report any inappropriate badge use. To obtain a non-USAA employee badge for a spouse or someone designated for pick up, USAA employee/sponsor must sign a Responsibilities Statement form provided at the Child Development Center and receive instructions from Bright Horizons.

Is my extended family eligible to use the center?

All children of an employee's extended family are also eligible to enroll for full-time care. Please note that the children do not have to reside in your home, and you are not required to claim them as dependents on your federal income tax returns. A slight increase in tuition costs for extended family children will be applied. USAA employees' children have priority enrollment over extended family. Upon enrollment the USAA employee sponsor must provide his/her USAA ID number to CDC staff.

Is part-time care available?

Part-time care is available on a limited basis. Please contact the center for more details.  We will try to accommodate space sharing whenever possible.

Is there a playground on-site?

Yes, there are three age appropriate playgrounds on-site and an outdoor water play system.

Is this center able to accommodate children with special needs?

Bright Horizons will make an individualized assessment about whether we can meet the special needs of families. We will make reasonable accommodations with the goal to integrate the child into the program, given each individual’s capabilities, and to give the family full access to and participation in our programs to the extent feasible.

How can I obtain information about tuition?

Under For Our Parents you can find a document showing the breakdown of classrooms and rates.

What are the educational goals of Bright Horizons?

Comprehensive, optimum development of each child: mind, body, social self, and character. Preparation for Success in Life

• Approaching life as an invitation to learn
  
• Becoming a confident and competent lifelong learner
  
• Becoming a confident and competent user of technology
  
• Developing emotional intelligence: personal power and social skills

• Developing the social and cognitive skills necessary for school success
  
• Achieving excellence in language and literacy
  
• Developing an engaged, reflective, inquisitive mind and appreciation of science
  
• Achieving excellence in logical/mathematical understanding

• Happy days
  
• Wonderful relationships
  
• A World of experience

Does Bright Horizons offer discounts to military families?

Tuition assistance for eligible military families is available at participating Bright Horizons’ centers when on-base care is not available. You can find more information and a map of participating centers here.