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Top Questions

Is there a sibling discount?

No. Bright Horizons at Overstock.com will not offer a discount for siblings.

How can I obtain information about tuition?

Click here to view the 2017 tuition rates for Bright Horizons at Overstock.com.

What ages will be served?

The Bright Horizons at Overstock.com center has a capacity of 48 children and will serve children ages 6 weeks through preschool. 

What if the center doesn't have space available?

We recommend that you go ahead and register with Bright Horizons at Overstock.com. By registering, you are confirming your strong interest in the center. We will add your child to our wait list and offer a space as soon as one becomes available. During the entire process, we will keep in touch with you regarding your status.

Your initial registration fee will keep your child on the wait list until a spot is available, so you will not need to pay the registration fee each year to remain on the wait list. Once an enrollment offer is accepted and your child has started at the center, you would then be responsible for the annual re-registration fee at the time it is normally due.

What is Daily Drop In Care?

Daily Drop In is for emergency use only when a family’s regular child care is unavailable. It is on a space available basis only. Families would need to complete paperwork required by licensing for children’s files.

What is the process for enrollment for a wait listed family?

When a space becomes available, the center will notify families via email, using the information provided on the Enrollment Interest Forms (please remember to notify the center of any pertinent information changes, i.e., address change, phone/e-mail addresses, early birth, etc.). Parents are required to accept the space by responding to the e-mail within 48 hours. When an offer is accepted, the space is secured by paying a full month’s tuition, which is due within five (5) business days of the offer date.

If a family does not respond within the 48-hour window, two (2) courtesy calls to confirm receipt of the email will be initiated. If Bright Horizons is unable to reach the family, this will automatically be considered a “decline.” When a decline occurs, the child will remain on the list with the same registration date, but the requested date of care will be changed to reflect the new date the family would like enrollment to begin. For example: a child is registered on October 1, 2016 with a requested care date of June 30, 2017. If a space is offered to start June 15, 2017 and is declined because the parent wants to delay returning to work, the parent would simply need to indicate a new start date. Bright Horizons would still honor the registration date of October 1, 2016, but the care-needed date would be changed.

Families can decline an offer only twice, before being moved to the bottom of the list. After the second decline, parents will need to submit a new registration fee to remain on the waitlist. The new registration/waitlist date would be the date the registration fee is received.

What is the process for enrolling in the center?

If you are interested in enrolling your child in the center, please submit a completed Pre-Enrollment Registration Form.   

When will the center open?

The center is expected to open February 2017, contingent upon receipt of the center’s operating license from the state licensor.

Will the center be only for employees' children?

Employees on the payroll of Overstock, including contractors and vendors, may enroll their legal dependent children in Bright Horizons at Overstock.com.  

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search , a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy.  You are encouraged to visit your child anytime.

Is part-time child care available?

No, part-time care is not available.

What is Bright Horizons' process on checking the background of their employees?

Bright Horizons conducts a comprehensive background check on all prospective employees and frequent visitors. The background check consists of a county criminal record check for the past seven years performed in all counties that a person has lived, worked or attended school. In addition to the county criminal search, a sex offender search, OFAC search and a social security verification trace are also conducted. For all location employees, program licensing background checks required by the state are also performed.

Can I visit my child at the center anytime I’d like to?

Yes, Bright Horizons has an open door policy. You are encouraged to visit your child anytime.

What is The World At Their Fingertips?

Bright Horizons curriculum, The World at Their Fingertips, is our unique curriculum designed to engage children in active learning that prepares them for school while helping them achieve their individual potential and fostering a spirit of community. It includes curriculum elements such as Language Works, Math Counts, Science Rocks, ArtSmart, Our World and Well Aware that cross all age groups. For more on information on our curriculum, click here.

Are all staff trained in CPR and First Aid?

All Bright Horizons staff are trained regularly in CPR, even if not required by the state. First Aid is taught as required by state licensing agency/regulations so that you can feel confident that your child is safe and receiving the best care possible at our center.

I'm interested in applying for a job at this center. Is there someone I can contact?

For job listings and to complete the application process, please visit www.brighthorizons.com/careers.

Where can I learn more about other Bright Horizons locations?

To learn about our other locations, please find a child care center near you.

I'm not quite ready to enroll in the center but I am interested in continuing to hear about what is happening at the center. How can I get information more regularly?

We encourage any family interested in center information, regular updates and invitations to the many events we are planning, to contact us.

What is NAEYC accreditation?

The National Association for the Education of Young Children (NAEYC) has developed standards to define and recognize quality child care programs. In order to be accredited, a child care program must meet a variety of strict criteria, including having a well-trained faculty, good staff-child ratios and group sizes, and a comprehensive curriculum, as well as meet stringent health and safety standards. The program must also provide meaningful opportunities for family involvement.

What is the relationship between Bright Horizons and The Partnership for a Healthier America?

For more information about this relationship, click here.

What if I’d like to enroll but the center doesn’t have space available?

We suggest you register with Bright Horizons. You can select up to three locations to be registered at, including the center you are most interested in. By registering, you are confirming your strong interest in all three centers. We will add you to our wait list and you will be offered a space as soon as one becomes available. While waiting for a space to become available at your first choice location, many families will choose to enroll at their 2nd or 3rd choice temporarily until space becomes available at the center they are most interested in. In many centers, a child currently enrolled at a Bright Horizons location has priority over the general community so enrolling at another location will not only solve your care needs but will also give you additional priority in getting into your 1st preference. Our goal is to accommodate families as soon as space allows. During the entire process, we will keep in touch with you regarding your status.

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