Find an Answer to Your Question

If I am expecting can I go ahead and register?

Yes, registrations for unborn children are accepted with a due date noted and a paid registration fee.

Is there a sibling discount?

There is not a sibling discount, however siblings are given priority for enrollment.  

How can I obtain information about tuition?

Tuition varies by center, schedule, and by individual classroom. To find out more information about tuition, please contact the center directly.

What is the process for enrolling in the center?

Applicants begin the enrollment process by registering through our Family Information Center and selecting University of Virginia Medical Center as the employer. The registration fee is non-refundable. 

Due to the demand of high quality care childcare services, UVA has established a priority list based upon employer:

- Priority I – Medical Center (Agency 209) employees providing direct patient care including residents and nurses.

-  Priority II All other Medical Center (Agency 209) employees.

-  Priority III Employees of University Physicians Group (UPG), employees contracted for Nutrition Services or Environmental Services and UVA faculty, Staff and research professionals.  This includes attending physicians paid by the Medical School. (Agency 207)

When your registration is received, you will be contacted regarding the availability of space. Prior to enrollment, the center will schedule a time for you to meet with your child’s primary teachers and to learn more about the Bright Horizons’ program. 

How long do I have to accept or decline an enrollment offer?

Offers will be made via e-mail and/or by phone. Parents are then required to accept the space by responding to the e-mail or phone message within 48 hours or 2 business days. If the center doesn’t hear from the family after 48 business hours, two (2) courtesy calls (work and home) will be made to the family to make certain they received the e-mail and subsequent the phone calls. If the center is unable to reach the parent as a result of the phone calls, this will automatically count as a decline.

Parents can decline a space up to two (2) times before being automatically removed from the list. After the second decline, if a parent would like to get back/remain on the wait list for the center, a new registration fee will need to be paid. The registration date will be the new date in which the center receives the registration fee.

If the program is full, how soon can I enroll my child?

If the program of interest is full, the child will be placed in the wait pool. As the children in the wait pool “age up,” they will be moved to the next age group’s wait pool and placed in the pool in accordance with their lottery draw order and the date care is needed. The aging up process will not affect the child’s place in the wait pool (their wait pool date remains the same from age group to age group).

Most often, spaces will become available when children transition from one age group to the next or when families withdraw their children from the center to attend elementary school. However, priority plays a key role in determining which child is offered the next open space; in other words, availability and priority both influence selection criteria:

• Siblings of children who are already enrolled receive priority over non-enrolled families. When a space becomes available, the offer will go to a family with a sibling first. This policy helps to keep families together and provide convenience to parents who already have children enrolled.

• The next priority is based on the priority tier established by the UVa Health System.

• The receipt date of the application in each tier will receive the next priority: the earlier the receipt date, the higher the priority.

• When a space opens in a particular age group, the age of the child in the wait pool must match the available space.

Does Bright Horizons offer discounts to military families?

Tuition assistance for eligible military families is available at participating Bright Horizons’ centers when on-base care is not available. You can find more information and a map of participating centers here.