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What resources does Bright Horizons offer to families?

Bright Horizons offers many resources to support families’ efforts to nurture children’s development and remain actively involved in children’s care and education; additionally, our resources often help family members balance their work/life demands. These include, but are not limited to:

Center-based resources:

• Family partnership group that serves as representatives of enrolled families
• Family workshops focused on supporting families’ development such as Lunch and Learns, What to Expect in Kindergarten Meeting, and more
• Special family events: Open houses, fall and spring festivals, art shows, science fairs, family picnics, and more
• Volunteer opportunities such as sharing family traditions, classroom reading, and engagement with classroom activities
• Family feedback forums and surveys to gather insights into families’ experiences
• Daily experiences shared through the My Bright Day App and children’s portfolios that highlight children’s activities and development
• Open door policy that supports families’ visits throughout the day
• Monthly center newsletters showcasing recent/upcoming events and classroom activities
• Collaborative partnerships between families and teachers for planning and evaluation
• Documentation boards and portfolios that demonstrate children’s growth and learning that is ongoing and regularly updated
  
   

Visit www.brighthorizons.com/family-resources to find a full suite of our electronic resources including; parenting webinars, podcasts, e-family news articles, and learning at home activities.

How does the center prepare for emergencies?

The Center staff will conduct earthquake and fire drills monthly. These drills will be coordinated through the Disney Crisis Management Program. Staff will conduct drills to prepare themselves to take appropriate action in the event of an actual emergency. Frequent, planned drills will help familiarize the children with what is expected of them during an emergency.

The licensing agency within the State of California requires that certain health and safety guidelines must be followed at child care centers. There are emergency information forms, which must be on file for every child prior to or on the first day of his/her enrollment at the Center so that information is readily available.

Additionally, contingency plans are in place to deal with possible disasters including, but not limited to, fires, floods, and earthquakes. These plans have been formulated by The Walt Disney Company’s Crisis Management Team with help from the local Fire Department, local law enforcement, civil defense and other disaster authorities. In anticipation of a possible disaster, the Center will hold regular monthly drills.

How do I get on the waitlist?

Parents’ first step is to submit a waiting list form to ensure they are on the waiting list for a space at the Center of their choice. Employees should contact the enrollment manager for the Disney Children’s Center, Gretchen McColley. Gretchen can be reached by emailing Gretchen.McColley@brighthorizons.com. 

Who is Bright Horizons and where are their other locations?

Some of our Los Angeles centers include Fox Studios Child Development Center, Bright Horizons Child Care Center at Comcast NBC Universal, Sony Pictures Child Development Center, and Warner Brothers Discovery Children’s Learning Center. Having several Bright Horizons locations nearby is especially beneficial to the center staff as it gives them the opportunity to meet for professional development and sharing of best practices with each other. In addition, Bright Horizons manages the  employer-sponsored childcare center at ESPN in Connecticut.  

How do you communicate with families about their child’s education?

We utilize a technology tool called My Bright Day to communicate with families throughout the day about their child. My Bright Day is an app whereby you will receive real time updates on your child’s day including learning and developmental milestones, photos, and videos. Additionally, you can submit drop off information and receive alerts. We also provide newsletters, daily conversations at drop off and pick up time, and parent conferences that include portfolios.

What is the Disney Children’s Center’s policy for discipline of children?

The Disney Children’s Center’s focus on positive guidance and behavior modeling with young children.  Through this process, children build their self-confidence, develop social emotional skills, and self-regulation behaviors.  Positive guidance is considered a teaching practice rather than a disciplinary tool.  In our centers, tools that we utilize that replace more traditional disciplining include redirection, setting clearly defined boundaries, making sure there is consistency, and helping children understand natural consequences of actions.  If the physical, emotional,  cognitive, and social needs of the child are met, the need for disciplining is greatly reduced.

What meals are offered?

The Center provides morning and afternoon snacks for children who eat solid food, catered by a vendor. Parents of infants provide bottles and baby food, and older children bring a lunch each day. For children on restrictive diets, parents must provide any special foods for the child’s snacks. 

Who is eligible to enroll in the center?

Dependent children of regular, full-time Disney employees are eligible for care at the Disney Children’s Centers. Children ages six weeks old, through age six are eligible for entry. Children who have officially entered kindergarten are eligible for after-school care that is available at the Burbank location 12-6 p.m. and only up until the child’s 7th birthday. All the proper immunization forms and enrollment forms must be on file with the Center prior to or the child's entry into the program. The Center will make every attempt to accommodate children with special needs after the administrative team makes a compatibility determination.

I'm interested in applying for a job at this center. Is there someone I can contact?

Absolutely! Named one of Fortune Magazine’s 100 Best Companies to Work For 20 times, we are proud of the environment we create for our educators. We are always looking for great teachers, and offer competitive benefits and innovative programs. like our Horizons Teacher Degree program. For job listings and to complete the application process, please visit the Bright Horizons jobs and careers page at https://careers.brighthorizons.com.